Blackbaud
65 Fairchild Street,
Charleston, 29492, SC,
United States
Charleston, 29492, SC,
United States
1 843-216-6200
Professional Services
Blackbaud Technographics
Blackbaud Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blackbaud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Blackbaud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blackbaud has purchased the following applications: FullContact Enrich for Account Based Marketing in 2018, Tableau for Analytics and BI in 2017, DigitalOcean Droplets for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blackbaud is running and its propensity to invest more and deepen its relationship with FullContact , Terminus , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blackbaud revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blackbaud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blackbaud Data, Technology Stack, and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullContact | Legacy | FullContact Enrich | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018 Blackbaud deployed FullContact Enrich to append social identity attributes and profile-level insights to its contact database, establishing a data enrichment capability within its Account Based Marketing stack. FullContact Enrich was used to enrich approximately billions of contact records with social data and insights, enabling more complete contact profiles for marketing and client engagement use cases.
The implementation emphasized contact enrichment and social profile resolution, creating normalized social identifiers and metadata that support segmentation, persona enrichment, and outreach personalization. Functional capabilities implemented included large-scale data ingestion and enrichment pipelines, persistent attribute appends to contact records, and automated profile consolidation to reduce duplicate identities and improve record completeness.
Operational coverage for the service extended across Blackbaud teams supporting professional services, with product scope expanding into church management and higher education as Blackbaud continued to learn how clients consume social insights. Governance centered on iterative rollout by vertical, with data operations and marketing stakeholders refining enrichment rules and attribute schemas as usage patterns emerged.
Blackbaud continues to expand FullContact Enrich into additional product areas, applying the social data and insights to vertical-specific client engagement workflows in church management and higher education, while monitoring how those insights are adopted by customers and internal teams.
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AR Automation | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Core HR | HCM |
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2016 | 2016 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2016 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2025 | 2025 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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File Transfer Protocol | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Sales Performance Management | SPM |
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2019 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services Automation | ERP Services and Operations |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Blackbaud
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Blackbaud Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Blackbaud Technographics
Blackbaud is a Professional Services organization based in United States,
with around 3200 employees and annual revenues of $1.11 billion.
Blackbaud operates a diverse technology stack with applications such as
FullContact Enrich, Tableau and DigitalOcean Droplets,
covering areas like Account Based Marketing, Analytics and BI and Application Hosting and Computing Services.
Blackbaud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FullContact, Tableau Software and DigitalOcean.
Blackbaud recently adopted applications including
Living Security Platform in 2025, Fortanix Armor IAM in 2024 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blackbaud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Blackbaud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blackbaud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.