Sydney, 2020, NSW,
Australia
Blooms The Chemist Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blooms The Chemist and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Blooms The Chemist employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blooms The Chemist has purchased the following applications: Xero Accounting for ERP Financial in 2019, SC Training (formerly EdApp) for Learning and Development in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blooms The Chemist is running and its propensity to invest more and deepen its relationship with Xero , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blooms The Chemist revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blooms The Chemist intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero Accounting | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019 Blooms The Chemist implemented Xero Accounting as its ERP Financial system to support accounts receivable and HR administration. The deployment targeted operational workflows for pharmacy sites in Sydney, New South Wales, Australia, and was aligned with monthly patient medication invoicing and payment reconciliation processes used across the business. Blooms The Chemist Xero Accounting ERP Financial integration supported core back-office finance and HR functions rather than site clinical systems.
Xero Accounting was configured to handle invoicing, accounts receivable tracking, bank and payment reconciliation, and to capture payroll information used during employee onboarding. The implementation operationalized creation and tracking of payment plans for patients with financial hardship and structured receivables workflows for sending monthly medication invoices and following up on overdue accounts. Functional terminology applied includes ledger posting, receivables aging, bank feeds, reconciliation workflows, and employee record management to meet regulatory quality standards.
Integrations explicitly included COMMBIZ, with Xero and COMMBIZ used together for payment reconciliation and receivables clearing. Operational ownership rested with HR and Office Admin plus the accounts team in Sydney who ran monthly invoicing, overdue account follow up, and reconciliation routines. Governance and process controls included maintaining both digital and physical employee records to satisfy Quality Care Pharmacy Program requirements and coordinating ongoing staff training to align operational procedures with Xero Accounting processes.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SafetyCulture | Legacy | SC Training (formerly EdApp) | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Blooms The Chemist implemented SC Training (formerly EdApp) as its primary Learning and Development application for frontline retail training, targeting a dispersed workforce of almost 2,000 employees. The deployment emphasized mobile first microlearning and blended learning to deliver short, frequent lessons optimized for smartphone access across store teams.
SC Training (formerly EdApp) was configured with microlessons, video capabilities, intuitive templates, and cohort-based course access to support retail operational learning and mandatory compliance topics. The platform’s user friendly interactions, including swipe, pinch, and tap lesson formats, were used to increase engagement and reinforce concepts into long term memory.
SC Training (formerly EdApp) seamlessly integrates with Blooms The Chemist’s internal LMS to orchestrate course enrollments and reporting, enabling cohorts to access learning wherever they work. The integrated reporting capability was used to track completions for compliance items such as the whistleblower policy, providing auditable evidence of learner completion.
Operational coverage focused on retail training, HR learning operations, and compliance workflows across the pharmacy network, with SC Training (formerly EdApp) driving learning to almost 2,000 team members. Within the first six months of use, over 22,000 lessons were completed from more than 8,000 courses, demonstrating early adoption and volume of usage for Learning and Development.
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2014 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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