Blue Cross and Blue Shield of Kansas City
2301 Main St,
Kansas City, 64108, MO,
United States
Kansas City, 64108, MO,
United States
1 816-395-3558
Insurance
Blue Cross and Blue Shield of Kansas City Technographics
Blue Cross and Blue Shield of Kansas City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Cross and Blue Shield of Kansas City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1450 Blue Cross and Blue Shield of Kansas City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Cross and Blue Shield of Kansas City has purchased the following applications: Cognizant TriZetto Facets for Core Admin Processing System in 2014, Microsoft Power BI for Analytics and BI in 2015, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Cross and Blue Shield of Kansas City is running and its propensity to invest more and deepen its relationship with Cognizant , Microsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Cross and Blue Shield of Kansas City revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Cross and Blue Shield of Kansas City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Cross and Blue Shield of Kansas City Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Blue Cross and Blue Shield of Kansas City implemented Cognizant TriZetto Facets, a Core Admin Processing System. The rollout established a centralized platform to support membership administration, claims adjudication, billing, enrollment and provider network management under a single core administrative engine provided by Cognizant.
The implementation configured Cognizant TriZetto Facets modules including Facets Workflow to automate rules-driven claims processing and billing workflows, real-time adjudication for claims routing, multi-channel enrollment capabilities and online billing. Care management and network management components were provisioned to standardize provider pricing, automate payment bundling and support care coordination workflows.
Integrations leveraged Facets web services and channel interfaces to connect enrollment channels, member portals and back-office processing streams, while internal integrations focused on claims feeds, provider pricing engines and eligibility verification processes. Operational coverage encompassed enrollment administration, claims operations, billing teams, provider relations and corporate IT, aligning transactional processing across those business functions.
Cognizant supported the deployment with application management, hosting, data and security services plus business management and implementation consulting to centralize operational governance and business rules configuration. The vendor described the managed approach as helping reduce the cost of deploying and maintaining new technology, while providing a foundation for ongoing administrative efficiency within the Core Admin Processing System environment.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Blue Cross and Blue Shield of Kansas City implemented Microsoft Power BI to establish Analytics and BI support for a Business Design and Integration dashboard. The Microsoft Power BI implementation centralized interactive reporting and self-service analytics for Business Design and Integration stakeholders, providing a single dashboard layer for visualization and decision support across the organization.
The deployment focused on the Business Design and Integration dashboard and leveraged Microsoft Power BI capabilities such as data modeling, interactive visualizations, parameterized reporting, and scheduled data refresh to operationalize analytics workflows. Governance emphasized role based access controls and report level distribution to business design and integration functions, and the configuration was scoped to departmental analytics and decision support use cases.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Blue Cross and Blue Shield of Kansas City implemented Zoom to provide Audio Video and Web Conferencing. The Zoom implementation is surfaced on the corporate website and provisioned as a cloud-hosted conferencing layer for both customer-facing interactions and internal collaboration. Deployment is managed centrally by the IT infrastructure team with account provisioning, role-based access controls, and meeting policy configuration.
Functional capabilities in use include real-time audio and video meetings, webinar hosting, screen sharing, and meeting scheduling surfaced through public website contact flows. Operational scope covers customer service, provider relations, and corporate communications across Blue Cross and Blue Shield of Kansas City in the United States. Governance focuses on meeting configuration, web embedding controls, and IT-managed access workflows to maintain secure public-facing conferencing.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2005 | 2005 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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VPN | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Blue Cross and Blue Shield of Kansas City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Blue Cross and Blue Shield of Kansas City Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Cross and Blue Shield of Kansas City IT executives and key decision makers. This section highlights Blue Cross and Blue Shield of Kansas City's latest recorded technology evaluations, including Cognizant TriZetto Facets for Core Admin Processing System on 2025-02-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Cross and Blue Shield of Kansas City digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Blue Cross and Blue Shield of Kansas City Technographics
Blue Cross and Blue Shield of Kansas City is a Insurance organization based in United States,
with around 1450 employees and annual revenues of $3.00 billion.
Blue Cross and Blue Shield of Kansas City operates a diverse technology stack with applications such as
Cognizant TriZetto Facets, Microsoft Power BI and Zoom,
covering areas like Core Admin Processing System, Analytics and BI and Audio Video and Web Conferencing.
Blue Cross and Blue Shield of Kansas City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cognizant, Microsoft and Zoom Video Communications.
Blue Cross and Blue Shield of Kansas City recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Okta Identity Cloud in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Cross and Blue Shield of Kansas City’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Blue Cross and Blue Shield of Kansas City’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Cross and Blue Shield of Kansas City technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.