Montpelier, 05602-4415, VT,
United States
Blue Cross and Blue Shield of Vermont Technographics
Blue Cross and Blue Shield of Vermont Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Cross and Blue Shield of Vermont and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Blue Cross and Blue Shield of Vermont employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Cross and Blue Shield of Vermont has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Salesforce Marketing Cloud for Marketing Automation in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Cross and Blue Shield of Vermont is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Cross and Blue Shield of Vermont revenues, which have grown to $340.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Cross and Blue Shield of Vermont intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Cross and Blue Shield of Vermont Tech Stack and Enterprise Applications
Blue Cross and Blue Shield of Vermont Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Blue Cross and Blue Shield of Vermont implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment surfaces Cisco Webex Meetings directly on the organization website to enable external-facing and web-based synchronous collaboration for members and partners.
The implementation uses the cloud-hosted Cisco Webex Meetings service to provide core modules such as real-time video conferencing, audio bridging, screen sharing, meeting recording, and participant management controls. Configuration emphasizes web-embedded meeting join flows and browser-based media delivery, reducing the need for desktop client installs while supporting scheduled and ad hoc sessions through corporate scheduling workflows.
Operational scope spans internal departments and customer engagement activities, with Webex Meetings used for remote staff collaboration, member communications, and virtual events accessible from the website. Governance is centered on centralized administration by IT, role-based meeting controls and policies for access and recordings, aligned with the Audio Video and Web Conferencing functional requirements.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Blue Cross and Blue Shield of Vermont CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2022 | 2022 |
In 2022, Blue Cross and Blue Shield of Vermont implemented Salesforce Marketing Cloud to support website-driven member and prospect engagement. The Salesforce Marketing Cloud deployment is focused on Marketing Automation for digital channels on the company website and supports marketing and member communications functions across the organization. The scale and scope of the implementation align with a mid-sized insurer environment, concentrating on centralized campaign orchestration and website-linked personalization for marketing and customer experience teams.
Configuration emphasizes core Marketing Automation capabilities typical of Salesforce Marketing Cloud, including email campaign management, customer journey orchestration, web tracking for behavioral segmentation, and content personalization consistent with the application’s functional modules. The implementation routes website event and contact data into the Marketing Cloud contact model to enable audience segmentation and triggered journeys, with operational ownership housed in marketing and digital experience functions. Governance practices center on consent controls, segmentation governance, and editorial workflows for campaign approvals and content publishing to the website, reflecting standard marketing automation control points.
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Blue Cross and Blue Shield of Vermont IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Blue Cross and Blue Shield of Vermont deployed Microsoft Azure Cloud Services to host and operate its corporate website under an Application Hosting and Computing Services approach. The deployment uses Microsoft Azure Cloud Services to provide public web hosting and scalable compute for the insurer's external digital presence, expressing the relationship Blue Cross and Blue Shield of Vermont Microsoft Azure Cloud Services Application Hosting and Computing Services for website hosting and customer engagement.
The implementation centers on web application hosting, object storage for static assets, and cloud networking components typical of Application Hosting and Computing Services, with Microsoft Azure Cloud Services delivering the compute and storage layers. Operational ownership resides with the insurer's IT and digital teams, and the environment reflects standard cloud governance patterns such as organized resource groups and role based access control to manage site availability and content publishing workflows.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Blue Cross and Blue Shield of Vermont CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Blue Cross and Blue Shield of Vermont
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Blue Cross and Blue Shield of Vermont Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-19 | Blue Cross and Blue Shield of Vermont | Evaluated | Salesforce | Salesforce Data Cloud | Customer Data Platform | CRM |