Crawley, RH10 9BT,
United Kingdom
Blueleaf Care Technographics
Blueleaf Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blueleaf Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 163 Blueleaf Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blueleaf Care has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blueleaf Care is running and its propensity to invest more and deepen its relationship with Oracle , Orderwise , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blueleaf Care revenues, which have grown to $67.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blueleaf Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blueleaf Care Tech Stack and Enterprise Applications
Blueleaf Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Blueleaf Care implemented Oracle NetSuite ERP in the ERP Financial category. The deployment supported logging of quotes, sales orders and purchase orders for spare parts, repairs and servicing across NetSuite and Joblogic, with Oracle NetSuite ERP acting as the financial and transactional record for parts and service revenue capture.
Configuration work emphasized parts master setup and inventory record management, order to cash workflows for sales orders, and procure to pay flows for purchase orders. Invoicing and billing processes were executed in NetSuite, with customer invoices generated on sales orders and supplier invoices applied to purchase orders once supplier invoices were received, and service and repair transactions recorded against the financial ledger.
Integrations included Joblogic for field service operational data, with Joblogic supplying job and repair records while NetSuite managed parts sourcing, supplier transactions and financial postings. Operational coverage spanned procurement, service operations, parts sourcing and finance teams, and manufacturer interactions for warranty items were processed through NetSuite records as part of warranty handling workflows.
Governance and rollout included writing process and training manuals for the various job tasks, and providing hands on training and support for new starters to enforce standardized procedures. Documentation covered quoting, order entry, parts setup, invoicing and warranty handling to align operational practice with Oracle NetSuite ERP workflows.
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ERP Financial | ERP |
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2020 | 2020 |
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Blueleaf Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Blueleaf Care deployed Olark Live Chat on its public website. The Olark Live Chat implementation delivers Chatbots and Conversational AI capabilities for customer service and online sales inquiries, using an embedded JavaScript widget to provide real time visitor conversations.
Configuration emphasized standard functional modules common to the Chatbots and Conversational AI category, including a live chat widget, visitor monitoring, chat transcript capture, and agent routing, aligned to customer service and sales functions. The deployment operates as a client side widget connecting to Olark cloud services, with operational ownership concentrated in web support and customer service teams and governance focused on chat handling workflows and transcript retention.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Blueleaf Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Blueleaf Care implemented Microsoft 365 to support Collaboration across the organization. Microsoft 365 is referenced on their public website and functions as the primary collaboration and productivity layer for email, real-time communication, and document and content management.
The deployment is framed as an organization-wide Microsoft 365 tenant provisioning core Collaboration capabilities such as Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office applications for content creation. Operational coverage spans company-wide use across corporate and distribution functions, enabling internal communications, document workflows, and centralized content storage. Governance follows standard Microsoft 365 administrative controls and role-based access patterns, with centralized tenant administration and identity-aligned access to support consistent collaboration and compliance practices.
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Blueleaf Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Blueleaf Care PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Blueleaf Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Blueleaf Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Blueleaf Care
Apps Being Evaluated by Blueleaf Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-30 | Blueleaf Care | Evaluated | Blue Yonder | JDA RedPrairie WMS | Warehouse Management | SCM |