BMC Group
300 N. Continental Blvd., Suite 570,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 310 321 5555
Professional Services
BMC Group Technographics
BMC Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BMC Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 BMC Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BMC Group has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BMC Group is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BMC Group revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BMC Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BMC Group Tech Stack and Enterprise Applications
BMC Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, BMC Group implemented Intuit Quickbooks Enterprise to consolidate its core financial and project billing operations. The deployment targeted ERP Financial needs to support accounting, AIA billing and contract invoicing, budget expense tracking, and material tracking across the business.
The implementation of Intuit Quickbooks Enterprise emphasized core accounting and invoicing workflows, configuration of chart of accounts and job costing for project-based billing, and templates for AIA billing and contract deliverables. Configuration work included automation of recurring invoices and expense allocations to support tracking of budgeted expenses and material costs.
Operational coverage extended to finance, accounting and project management teams, with the system used to coordinate billing cycles, monitor project budgets, and track materials consumption for client engagements. The ERP Financial deployment aligned financial recordkeeping with project controls to support delegation of billing and budget tasks to site or project leads.
Governance and rollout focused on instituting process standards, staff training in Quickbooks workflows, role based task delegation and supervision, and establishing accountability for expense and material tracking. Process improvement and implementation oversight were emphasized to standardize contract billing and budgeting procedures across the organization.
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BMC Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, BMC Group deployed Microsoft 365 to standardize Collaboration across its 200 employee professional services firm. The Microsoft 365 implementation is surfaced on the company website and underpins corporate communications, enterprise email, document collaboration and unified communications workflows across the organization.
The deployment was provisioned as a cloud SaaS tenancy with centralized administration and cloud identity controls, and it leverages core Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for team sites and intranet content, OneDrive for user file sync and Microsoft Teams for chat and meetings, together with Office client and web authoring. Operational coverage extended across delivery, sales and finance functions, with tenant level policy, role based access and user provisioning used to govern external sharing, document lifecycle and collaboration spaces on both the public website and internal collaboration channels.
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Collaboration | Collaboration |
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2018 | 2018 |
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BMC Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, BMC Group deployed Zendesk Service as its Customer Support platform on its corporate website. Zendesk Service was provisioned as a cloud SaaS instance to centralize customer inquiries through an embedded web support interface and email intake, providing a single ticketing system for customer-facing teams.
Implementation emphasized core Customer Support capabilities including ticket management, knowledge base publishing, agent macros and workflow automation for routing and prioritization, and reporting to support operational visibility. Operational coverage focused on client services and account management, with governance established around ticket triage, knowledge base ownership, and SLA-driven routing to formalize support workflows.
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Marketing Automation | CRM |
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2016 | 2016 |
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BMC Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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BMC Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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BMC Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BMC Group
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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VP of IT Services | VP | IT | |
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President and Co-Founder | CXO | Finance | |
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Director Of Business Development | Director | Finance | |
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Apps Being Evaluated by BMC Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BMC Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BMC Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BMC Group Technographics
BMC Group is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $27.0 million.
BMC Group operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
BMC Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and Zendesk.
BMC Group recently adopted applications including
Okta Identity Cloud in 2021, Zoho Site24x7 in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BMC Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BMC Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BMC Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.