BMI Healthcare
30 Cannon St,
London, EC4M 6XH,
United Kingdom
London, EC4M 6XH,
United Kingdom
44 20 3283-6600
Healthcare
BMI Healthcare Technographics
BMI Healthcare Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BMI Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7704 BMI Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BMI Healthcare has purchased the following applications: Tradeshift E-invoicing for AR Automation in 2017, Oracle PeopleSoft Enterprise Succession Planning for Succession and Leadership Planning in 2015, Click4Assistance for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BMI Healthcare is running and its propensity to invest more and deepen its relationship with TradeShift , Barclaycard , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BMI Healthcare revenues, which have grown to $1.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BMI Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BMI Healthcare Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TradeShift | Legacy | Tradeshift E-invoicing | AR Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, BMI Healthcare implemented Tradeshift E-invoicing as a core AR Automation initiative within a managed project portfolio that also included PCI DSS Compliance IVR Trial, VeriFone PDQ Trial, and Mira Rehab Physio Rehabilitation Software. The program was run as a group of small to medium designated projects with strict budget controls, and the Tradeshift E-invoicing deployment was positioned to standardize electronic invoice capture and processing across the organization.
The Tradeshift E-invoicing implementation focused on standard AR Automation capabilities including supplier onboarding, electronic invoice format normalization and validation, automated invoice submission, and exception routing into accounts receivable workflows. Project responsibilities included administering configuration and rollout tasks, maintaining all project documentation, and producing lessons learned reports to capture configuration decisions and process variants.
Integration work emphasized aligning Tradeshift E-invoicing with BMI Healthcare finance and accounts receivable processes, and coordinating IT, finance and procurement stakeholders for resource allocation and operational readiness. Resource management activities included identifying required skills and headcount, working with stakeholders to acquire resources, and sequencing workstreams to meet delivery timelines across the United Kingdom operations.
Governance for the Tradeshift E-invoicing program included strict budget oversight, ongoing project administration, and structured documentation controls to ensure repeatable deployment patterns for subsequent projects. The delivery model relied on centralized project administration to enforce timelines and to maintain continuity across multiple concurrent trials and software initiatives.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Enterprise Succession Planning | Succession and Leadership Planning | HCM | n/a | 2015 | 2015 |
In 2015, BMI Healthcare implemented Oracle PeopleSoft Enterprise Succession Planning to establish a Succession and Leadership Planning capability supporting HR and talent management workflows. The deployment targeted core succession processes and aimed to centralize role profiles, candidate pools, and plan workflows typical of the Succession and Leadership Planning category.
Configuration work emphasized talent profiles, succession plan templates, competency mapping and readiness assessment workflows, and workflow-driven approvals for appointments and role changes. Oracle PeopleSoft Enterprise Succession Planning was configured to support talent review orchestration and manager-driven succession actions aligned with standard category functionality.
The program included design, development and maintenance of training materials and associated user support material for the Kronos @work staff logging system delivery, linking user time and attendance procedures to operational sign off practices. Support scope explicitly covered Admin Staff, Nursing, Technologists, Managers and Heads of Department, and practical end of month support was delivered via Skype conference calls to aid Heads of Department in timesheet sign off demonstrations.
Rollout governance relied on staged go-live support with 1 to 1 and group system training for operational and managerial cohorts, and ongoing maintenance of user documentation. Supporting all users at each go-live stage and providing monthly Skype conference calls for practical demonstrations were core components of the change and operational support model.
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, BMI Healthcare implemented Click4Assistance on its public website. Click4Assistance is deployed as a Chatbots and Conversational AI solution to manage web based patient inquiries, deliver initial triage and capture contact intent across BMI Healthcare’s United Kingdom site. The implementation is delivered as a web embedded chat widget, consistent with cloud hosted SaaS conversational deployments, and provides real time conversational interactions for site visitors.
Click4Assistance is configured to operate with conversational scripts, guided question flows, form capture for appointment or contact requests, routing rules to escalate to live agents, and session transcripts for follow up. Functional capabilities in use align with Chatbots and Conversational AI patterns, including canned responses, behavior triggered prompts based on page context, and persistent chat histories to support continuity between automated interactions and human handoffs. The application name Click4Assistance is surfaced in the user experience and administrative console to manage those conversational assets.
Operational ownership is situated within patient services and web operations, focusing on customer facing workflows such as appointment enquiries and general patient information requests. Governance emphasizes scripted content management, escalation workflows to human operators, and maintenance of consent and data capture processes appropriate for healthcare interactions. Rollout and ongoing configuration appear to center on web channel coverage rather than enterprise back office integration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2006 | 2006 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BMI Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BMI Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD BMI Healthcare Technographics
BMI Healthcare is a Healthcare organization based in United Kingdom,
with around 7704 employees and annual revenues of $1.16 billion.
BMI Healthcare operates a diverse technology stack with applications such as
Tradeshift E-invoicing, Oracle PeopleSoft Enterprise Succession Planning and Click4Assistance,
covering areas like AR Automation, Succession and Leadership Planning and Chatbots and Conversational AI.
BMI Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TradeShift, Oracle and Click4Assistance.
BMI Healthcare recently adopted applications including
CodeTwo Email Signatures in 2021, Pathwire Mailgun in 2021 and Barclaycard Business in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BMI Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BMI Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BMI Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.