Bobs Red Mill
13521 SE Pheasant Ct,
Milwaukie, 97222, OR,
United States
Milwaukie, 97222, OR,
United States
1 800-349-2173
Professional Services
Bobs Red Mill Technographics
Bobs Red Mill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bobs Red Mill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Bobs Red Mill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bobs Red Mill has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bobs Red Mill is running and its propensity to invest more and deepen its relationship with Microsoft , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bobs Red Mill revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bobs Red Mill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bobs Red Mill Tech Stack and Enterprise Applications
Bobs Red Mill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Bob's Red Mill implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial system to unify planning, inventory and finance workflows across operations. The deployment targeted production planning and materials management processes led by the production planning organization, with configuration work focused on manufacturing MRP, bill of materials management, production scheduling and capacity planning to support shop floor throughput and inventory control.
The implementation included design and implementation of the MRP architecture within Microsoft Dynamics 365 for Finance and Operations, ongoing optimization of MRP parameters and scenario planning, and formalized user acceptance testing for production scheduler workflows. Inventory analysis, materials management and KPI instrumentation were configured to support fill rate and obsolescence monitoring, and reporting for operations was transitioned from Tableau to Power BI to provide consolidated operational dashboards sourced from the ERP.
Operational integration and governance centered on monthly IBP supply review cycles where planning outputs from Microsoft Dynamics 365 for Finance and Operations are reviewed with the executive team to mitigate constraints. Change management included training for production schedulers and iterative process refinement, and the roll forward included measurable operational outcomes reported by the team such as increased fill rate and reduced inventory costs and obsolescence while improving reporting visibility for senior management.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Bobs Red Mill AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bob's Red Mill implemented LiveChat from LiveChat, Inc. as a Chatbots and Conversational AI solution on its public website. The deployment established a customer-facing conversational layer embedded in site pages to capture and respond to real-time visitor inquiries.
LiveChat was provisioned as a web chat widget paired with an agent-facing console, using Chatbots and Conversational AI capabilities such as session-based visitor tracking, canned responses, routing to live agents, and transcript capture. Configuration focused on conversational workflows to support customer service and online order inquiry handling, aligning LiveChat with support and commerce-facing teams. The implementation used the LiveChat web widget and agent workspace as the primary conversational interface.
Operationally the LiveChat deployment centered on the customer support organization, with agents operating the LiveChat console to manage inbound chats and escalate complex cases to back-office teams. Governance included documented chat routing rules and agent workflows to maintain consistency and transcript retention for quality review. LiveChat remains the primary Chatbots and Conversational AI touchpoint on Bob's Red Mill's website.
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Bobs Red Mill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bob's Red Mill implemented Microsoft 365 for Collaboration. The company website source shows Microsoft 365 assets on the public site, confirming active use of Microsoft 365 within the organization and signaling the platform is part of their visible IT footprint.
The Microsoft 365 deployment provides standard Collaboration capabilities including enterprise email, document collaboration, team chat and meetings, and cloud file storage, commonly realized through Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Functionally this supports content collaboration, internal communications, and document management across an organization of approximately 900 employees in the United States, with governance focused on platform-level collaboration controls, access management, and content lifecycle workflows typical of Microsoft 365 implementations.
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Bobs Red Mill eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Bobs Red Mill SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Integrated Business Planning | SCM |
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2019 | 2020 |
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Bobs Red Mill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Bobs Red Mill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Bobs Red Mill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bobs Red Mill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bobs Red Mill
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Director of Finance and Accounting | Director | Finance | |
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Warehouse Manager | Manager | Supply Chain | |
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Supply Chain Manager | Manager | Supply Chain | |
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Supply Planning Manager | Manager | Supply Chain | |
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Chief Financial Officer | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Bobs Red Mill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bobs Red Mill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bobs Red Mill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bobs Red Mill Technographics
Bobs Red Mill is a Professional Services organization based in United States,
with around 900 employees and annual revenues of $140.0 million.
Bobs Red Mill operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Bobs Red Mill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and LiveChat, Inc..
Bobs Red Mill recently adopted applications including
Visa Authorize.Net in 2021, PayPal Braintree in 2021 and Visa CardinalCommerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bobs Red Mill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bobs Red Mill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bobs Red Mill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.