BOC UK & Ireland
43 Church Street West,
Woking, GU21 6HT,
United Kingdom
Woking, GU21 6HT,
United Kingdom
44 80 0012-1858
Oil, Gas and Chemicals
BOC UK & Ireland Technographics
BOC UK & Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BOC UK & Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2387 BOC UK & Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BOC UK & Ireland has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, LogMeIn BoldChat for Chatbots and Conversational AI in 2015, SAP BW (Business Warehouse) for Data Warehouse in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BOC UK & Ireland is running and its propensity to invest more and deepen its relationship with SAP , GoTo (formerly LogMeIn) , SDL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BOC UK & Ireland revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BOC UK & Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BOC UK & Ireland Tech Stack and Enterprise Applications
BOC UK & Ireland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 BOC UK & Ireland implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment focused on corporate accounting and group reporting responsibilities for the parent company Linde plc and several corporate entities, supporting centralized accounting, statutory reporting and cash management across the United Kingdom and Ireland operations.
SAP ERP ECC 6.0 was configured to support core financial functions aligned with the ERP Financial category, including general ledger processing, accounts payable workflows, intercompany accounting and multi-currency handling to support month-end close and balance sheet reconciliations. Project-level configuration work included creation of an improved journal template to upload foreign currencies into SAP and establishment of a procure to pay process for the parent company, both measures intended to reduce manual effort and strengthen financial controls.
The SAP environment operated alongside Hyperion Financial Management and Smartview for corporate consolidation and reporting, creating an integrated reporting landscape between transactional ERP and enterprise consolidation tools. Operational coverage extended to the finance organization interacting with US-based finance teams, tax, treasury, group reporting, controlling and FP&A, while SAP was used to authorize payments including BACS and CHAPS and to drive intercompany reconciliations.
Governance centered on disciplined month-end close processes, balance sheet reconciliation workflows and a single point of contact for external audit interactions for the parent company. Explicit outcomes recorded in the implementation context include recovery of incorrectly charged VAT amounts, reduced manual journal processing via the foreign currency upload template and removal of manual work through the new P2P process, improving controls and timeliness in statutory and parent company reporting.
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ERP Financial | ERP |
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2020 | 2021 |
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BOC UK & Ireland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, BOC UK & Ireland implemented LogMeIn BoldChat on its public website to introduce real-time conversational support. The deployment used LogMeIn BoldChat, classified under Chatbots and Conversational AI, to provide a persistent web chat channel for online customer interactions.
The LogMeIn BoldChat implementation centered on a customer-facing chat widget, scripted response libraries and routing logic to connect visitors with live agents. Configuration included session transcripts, typing indicators and predefined response flows to automate routine inquiries while enabling agent takeover for complex issues.
Operational coverage focused on the company website serving customer service and commercial inquiry workflows across BOC UK & Ireland, with the application supporting front-line web support and sales intake functions. The deployment was oriented toward centralized web channel management rather than site-specific installations.
Governance and rollout were aligned with digital and customer service teams, emphasizing operator training, standardized response scripts and escalation procedures to ensure consistent handling of web chat interactions. LogMeIn BoldChat was maintained as the organization’s on-site conversational interface to consolidate web-based customer engagement.
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BOC UK & Ireland Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2012 | 2012 |
In 2012, BOC UK & Ireland implemented SAP BW, also known as Business Warehouse, as its Data Warehouse platform. The deployment targeted finance planning, budgeting and management reporting across the UK and Ireland operation, providing a central reporting store for board level reporting. SAP BW (Business Warehouse) was positioned alongside an existing TM1 planning environment to support integrated planning and forecasting workflows.
The implementation replaced all conditional feeders in the TM1 model and established a business case review platform, a flexed budget implementation, and a designed and built intracompany charges model. Capacity planning capabilities were optimized for production and distribution and multiple budget and monthly forecasting cycles were supported, enabling recurring planning processes. A suite of management reports was delivered specifically for the Ireland Board to support executive decision making.
The technical architecture integrated SAP BW with SAP R/3 and a TM1 environment running TM1 9.5.2 and 10.2.2, leveraging rules and feeders, MDX, Active Forms, VBA and Excel as operational tooling. Data flows included automated output and input templates, notably 500 VBA driven templates to provide TM1 input and output for users without direct TM1 access. This arrangement positioned SAP BW as the Data Warehouse backbone feeding planning, reporting and consolidation layers.
Governance emphasized recurring budget and monthly forecasting cycles, with processes adapted to support intracompany charge accounting and capacity planning workflows. The engagement included model tuning, feeder optimization and automation of templates to broaden user access to planning outputs. Finance recognition was recorded, with Finance awards received both years on individual performance.
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BOC UK & Ireland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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BOC UK & Ireland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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BOC UK & Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics, Lead Generation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2014 | 2014 |
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BOC UK & Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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BOC UK & Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at BOC UK & Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT Service Management & Project Services | Director | IT | |
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Director Of Customer Service | Director | Customer Service | |
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Finance Manager - Business Intellegence | Manager | Finance | |
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HR Business Partner | Manager | HR | |
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Finance Manager Data & Digitisation | Manager | Finance | |
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Head Of Controlling | Director | Finance | |
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Head of Business Insights & Analytics | Director | IT | |
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Finance Manager - Bulk & Onsites | Manager | Finance | |
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Apps Being Evaluated by BOC UK & Ireland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BOC UK & Ireland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BOC UK & Ireland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BOC UK & Ireland Technographics
BOC UK & Ireland is a Oil, Gas and Chemicals organization based in United Kingdom,
with around 2387 employees and annual revenues of $1.40 billion.
BOC UK & Ireland operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, LogMeIn BoldChat and SAP BW (Business Warehouse),
covering areas like ERP Financial, Chatbots and Conversational AI and Data Warehouse.
BOC UK & Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and GoTo (formerly LogMeIn).
BOC UK & Ireland recently adopted applications including
OneTrust Cookie Consent in 2021, SAP S/4 HANA in 2020 and SDL Tridion in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BOC UK & Ireland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BOC UK & Ireland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BOC UK & Ireland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.