Bolton Council
Town Hall, Victoria Square,
Bolton, BL1 1RU,
United Kingdom
Bolton, BL1 1RU,
United Kingdom
44 12 0433-3333
Government
Bolton Council Technographics
Bolton Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bolton Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Bolton Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bolton Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Vivup for Benefits Administration in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bolton Council is running and its propensity to invest more and deepen its relationship with Oracle , Vivup , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bolton Council revenues, which have grown to $403.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bolton Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bolton Council Tech Stack and Enterprise Applications
Bolton Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Bolton Council began migrating from Oracle E-Business Suite to Oracle Cloud ERP, deploying Oracle Cloud ERP as its core ERP Financial application to consolidate finance and HR payroll functions previously run on E-Business Suite. The move is described as a significant upgrade from previous on-premise release updates and targets a cloud-hosted Fusion environment to standardise processes and improve system resilience.
The implementation focuses on core ERP Financial capabilities typical of Oracle Cloud ERP, including financial management, general ledger, accounts payable, accounts receivable, procurement and fixed asset controls, together with workflow automation to strengthen internal control and the user experience. Configuration emphasis is on process standardisation and integration points that enable shared master data and transactional flows across finance and payroll, aligning with the councils efficiency agenda.
Deployment architecture shifts hosting from hardware in the Agilisys managed data centre toward supplier-hosted cloud services, with procurement planned through the government G-Cloud 10 framework to appoint external IT support for the transition. The programme preserves integrations with existing customer-facing and domain systems, building interfaces to legacy applications such as housing, highways and libraries and connecting into the councils CRM and contact centre services that were part of the earlier Oracle E-Business Suite era where Fujitsu held a prior long term contract.
Governance and resourcing were scoped for supplier-led transition working with the councils in-house support team, with cross-departmental participation from finance and HR required at key milestones, backfilling to maintain service continuity and a detailed communications plan for impacted staff. The intended go live was Autumn 2020 and indicative implementation cost was quoted at circa 1.5m, with explicit objectives of process standardisation, technology resilience, cost certainty, improved user experience and enhanced internal control, and staff impact identified as a key risk to be mitigated through planning and engagement.
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ERP Financial | ERP |
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2011 | 2012 |
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Bolton Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Bolton Council implemented Vivup for Benefits Administration to centralize employee wellbeing and benefit access across its approximately 4,000 staff in the United Kingdom. The deployment positioned Vivup as the councils primary benefits portal, emphasizing physical, financial and mental health wellbeing resources and requiring employee registration through the Vivup site.
The Vivup implementation delivers core Benefits Administration capabilities including a benefits catalogue, employee registration and self service enrollment workflows, and targeted access to wellbeing services. Vivup is configured to present welfare and financial support content alongside mental health resources, aligning with standard benefits administration functions such as eligibility checks and user self service account management.
Operational coverage is organization wide, with the Vivup portal published at the councils branded endpoint https://bolton.vivup.co.uk/users/sign_in and used by employees to authenticate and browse available benefits. Access and use are scoped to Bolton Councils workforce and intended for HR and employee wellbeing functions rather than external constituencies.
Governance centered on mandatory registration and directed employee communications, the rollout instructed staff to register on Vivup before using benefits and relied on the portal sign in flow for ongoing access. Implementation narratives focus on opening accounts, catalog consumption, and sustained self service use rather than on named integrations or external system replacements.
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Payroll | HCM |
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2019 | 2019 |
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Bolton Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Bolton Council deployed Microsoft 365 to establish a cloud-first Collaboration platform across council departments and staff. Microsoft 365 is surfaced on the Bolton Council public website as part of the council's digital workplace presence and content delivery.
The implementation leverages core Microsoft 365 capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and web content management, Microsoft Teams for synchronous collaboration and meetings, and OneDrive for personal file storage. Tenant identity and access are managed using Azure Active Directory for single sign-on and role-based provisioning to align user access with council roles.
Operational coverage spans council-wide Collaboration workflows supporting internal communications, document lifecycle and online meeting processes for approximately 4000 employees. Governance is structured around tenant administration, site and content ownership, and role-based access controls to manage the public website surfacing of Microsoft 365 resources and ongoing content publishing workflows.
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Bolton Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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Bolton Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Bolton Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Bolton Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Bolton Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Principal Finance Officer | Director | Finance | |
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Information Systems and Data Manager | Manager | IT | |
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Senior Procurement Officer | Director | Procurement | |
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Head of Operational ICT Service Delivery Management Team | Director | Finance | |
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Senior Procurement Officer | Director | Procurement | |
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Procurement Manager | Manager | Procurement | |
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ICT Service Manager | Manager | Finance | |
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Corporate Applications Manager | Manager | IT | |
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Technology Solutions Manager | Manager | IT | |
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Senior Financial Administrator | Manager | Finance | |
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Oracle Finance Officer | Manager | IT | |
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Finance Management Information Officer | Manager | IT | |
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Information Support Officer | Manager | IT | |
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Strategic Finance Management | Manager | Finance | |
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Senior Change Manager | Manager | IT | |
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Senior Systems Support Officer | Director | IT | |
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Systems Support Officer | Director | IT | |
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Head of Transformation | Director | IT | |
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Apps Being Evaluated by Bolton Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bolton Council IT executives and key decision makers. This section highlights Bolton Council's latest recorded technology evaluations, including Iken Cloud for Case Management on 2025-08-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bolton Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-19 | Bolton Council | Evaluated | Iken | Iken Cloud | Case Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Bolton Council Technographics
Bolton Council is a Government organization based in United Kingdom,
with around 4000 employees and annual revenues of $403.0 million.
Bolton Council operates a diverse technology stack with applications such as
Oracle Cloud ERP, Vivup and Microsoft 365,
covering areas like ERP Financial, Benefits Administration and Collaboration.
Bolton Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Vivup and Microsoft.
Bolton Council recently adopted applications including
Amazon SES in 2021, Amazon EC2 in 2021 and Vivup in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bolton Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bolton Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bolton Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.