Booker Group Plc (including Makro)
Equity House, Irthlingborough Road,
Wellingborough, NN8 1LT,
United Kingdom
Wellingborough, NN8 1LT,
United Kingdom
44 19 3337 1000
Retail
Booker Group Plc (including Makro) Technographics
Booker Group Plc (including Makro) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Booker Group Plc (including Makro) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Booker Group Plc (including Makro) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Booker Group Plc (including Makro) has purchased the following applications: SAP Business Suite for ERP Financial in 2010, SAP HCM (HR) for Core HR in 2010, SAP CRM for CRM in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Booker Group Plc (including Makro) is running and its propensity to invest more and deepen its relationship with SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Booker Group Plc (including Makro) revenues, which have grown to $4.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Booker Group Plc (including Makro) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Booker Group Plc (including Makro) Tech Stack and Enterprise Applications
Booker Group Plc (including Makro) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 Booker Group Plc including Makro implemented SAP Business Suite as an ERP Financial deployment to centralize core back office and retail accounting functions. The SAP Business Suite implementation was scoped as an enterprise ERP Financial program with advanced level user configurations and integration with management information workflows.
The deployment included SAP HRM Module, SAP Customer Module, SAP Inventory Control Module, and SAP Financial Module. Configurations covered master data governance, payroll and HR administrative workflows, customer master and order to cash processes, inventory control and valuation workflows, and general ledger financials and transaction posting. The implementation emphasized role based access and user profiles for advanced operational users across functional teams.
Application delivery was provisioned through Citrix to enable centralized server hosted access for retail and corporate sites, and Midas was integrated to support management information system reporting and MIS workflows. The architecture favored centralized application servers with thin client access patterns and transaction orchestration between inventory control and financial ledgers. Interfaces between SAP Business Suite modules were configured to maintain synchronized master data and financial posting chains.
Operational coverage spanned finance, procurement, supply chain, HR, and customer service functions across Booker Group Plc including Makro. Governance centered on standardized process templates, master data controls, and change control procedures to align retail and corporate accounting operations. Configuration stewardship and role based segregation of duties were instituted to support consistent operational workflows within the ERP Financial environment.
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Booker Group Plc (including Makro) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Booker Group Plc including Makro implemented SAP HCM (HR) as its Core HR application. The rollout formed part of an advanced level user implementation across the broader SAP ERP and MIS landscape that included SAP HRM Module, SAP Customer Module, SAP Inventory Control Module, and SAP Financial Module.
SAP HCM (HR) was configured to handle core HR workflows such as employee master data, payroll interfaces, absence and time management, and workforce administration consistent with Core HR functional terminology. The technical architecture used Citrix for application delivery and linked SAP HCM with the SAP HRM Module and other SAP modules, while Midas provided MIS-level integration to consolidate personnel and operational data.
Operational scope covered HR and payroll teams supporting roughly 3400 employees across the United Kingdom, aligning HR records with finance and commercial transaction streams. Governance centered on cross-functional coordination between HR, finance, and commercial operations and centralized access management through Citrix to standardize HR processes and data sharing.
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Booker Group Plc (including Makro) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP CRM | CRM | CRM | n/a | 2010 | 2010 |
In 2010, Booker Group Plc implemented SAP CRM, deploying the SAP CRM application across Booker Group Plc including Makro in the United Kingdom. The implementation targeted advanced level users across retail store operations and central corporate teams to consolidate customer engagement and sales orchestration under a single CRM platform.
The SAP CRM configuration emphasized core CRM capabilities including contact and account management, sales order and contract workflows, service case management, and campaign and promotion support consistent with CRM category functional patterns. The deployment reused and aligned with existing SAP modules listed as part of the estate, specifically SAP HRM Module, SAP Customer Module, SAP Inventory Control Module, and SAP Financial Module, enabling shared master data and transactional linkage between customer records, inventory availability, and invoicing processes.
Integrations were executed with Citrix for user access delivery and with Midas for continuity with back office processing, reflecting a blended application landscape that combined SAP CRM with on premise and application virtualization layers. Operational coverage spanned sales, customer service, merchandising, finance, and HR functions across Booker Group Plc and Makro, with the SAP CRM application serving as the primary customer engagement system for those departments.
Governance focused on centralized customer master data management, account hierarchy controls, and role based access tied to SAP security and Citrix session management, supporting controlled workflows for sales and service processes. Configuration and process workstreams were scoped to align CRM records with inventory and financial transactions, preserving transactional integrity while enabling CRM driven sales and service orchestration.
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IT Decision Makers and Key Stakeholders at Booker Group Plc (including Makro)
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Finance Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Business Development and National Account Controller | Director | Sales | |
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Group Financial Controller | Director | Finance | |
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Credit Controller | Director | Finance | |
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COO | CXO | Finance | |
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IT Development Manager | Manager | IT | |
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Commercial Finance Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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IS Director | Director | Finance | |
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Accounts Payable/ Purchase Ledger Manager | Manager | Procurement | |
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National Accounts Controller | Director | Finance | |
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Apps Being Evaluated by Booker Group Plc (including Makro) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Booker Group Plc (including Makro) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Booker Group Plc (including Makro) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Booker Group Plc (including Makro) Technographics
Booker Group Plc (including Makro) is a Retail organization based in United Kingdom,
with around 3400 employees and annual revenues of $4.75 billion.
Booker Group Plc (including Makro) operates a diverse technology stack with applications such as
SAP Business Suite, SAP HCM (HR) and SAP CRM,
covering areas like ERP Financial, Core HR and CRM.
Booker Group Plc (including Makro) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Booker Group Plc (including Makro) recently adopted applications including
SAP Business Suite in 2010, SAP HCM (HR) in 2010 and SAP CRM in 2010,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Booker Group Plc (including Makro)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Booker Group Plc (including Makro)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Booker Group Plc (including Makro) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.