Books A Million
402 Industrial Lane,
Birmingham, 35211, AL,
United States
Birmingham, 35211, AL,
United States
1 800-201-3550
Retail
Books A Million Technographics
Books A Million Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Books A Million and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Books A Million employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Books A Million has purchased the following applications: Infor Lawson for ERP Financial in 2017, CareerBuilder1 for Applicant Tracking System in 2014, Adobe WorkFront for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Books A Million is running and its propensity to invest more and deepen its relationship with Infor , CareerBuilder , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Books A Million revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Books A Million intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Books A Million Tech Stack and Enterprise Applications
Books A Million ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Books A Million implemented Infor Lawson as its ERP Financial solution. Books A Million Infor Lawson ERP Financial supports corporate finance and accounting functions, establishing Infor Lawson as the primary financial system for the retailer.
The implementation centered on core ERP Financial capabilities typical for retail finance, including general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting. Configuration work focused on multi entity chart of accounts design, period close sequencing, journal control, invoice matching rules, supplier payment processing, and automated depreciation schedules to align transaction processing and reconciliation across finance teams.
Operational scope covered corporate finance, accounting operations, and retail finance workflows, with governance emphasis on standardized accounting policies, centralized period close governance, and formal approval workflows. The deployment positioned Infor Lawson as the central financial record for Books A Million, supporting statutory reporting and internal financial consolidation.
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Books A Million HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder1 | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Books A Million implemented CareerBuilder1 as its Applicant Tracking System. The deployment embedded CareerBuilder1 into Books A Million's public careers site to handle external candidate applications and initial resume capture.
CareerBuilder1 delivered core ATS capabilities including online resume upload and parsing, job posting and requisition management, configurable applicant workflow stages, and candidate profile storage. The application name CareerBuilder1 is used as the primary system for applicant intake and tracking.
The implementation integrated the CareerBuilder1 application with Books A Million's career page, routing applicants through the online form to the system's resume upload endpoint. Operational coverage centered on external hiring workflows initiated via the company's careers site.
Governance was managed by Books A Million's HR and talent acquisition teams, who configured requisition permissions, workflow milestones, and applicant status controls inside the Applicant Tracking System. This centralized approach standardized how the company captured, triaged, and tracked external applicants.
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Core HR | HCM |
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2007 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Books A Million ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
Books A Million implemented Adobe WorkFront in 2018 as a Business Process Management solution. Adobe WorkFront, provided by Adobe Systems, is exposed on the Books A Million website to capture web-originated work requests and route them into formal workflows.
The deployment applies core Business Process Management capabilities, including web intake forms, workflow orchestration, task and project tracking, and approval routing to standardize request handling. Adobe WorkFront is configured to surface intake and status information through the site, consolidating requests into a centralized work management layer.
Operational coverage centers on website-driven processes, converting public and internal web submissions into structured work items that are routed to the appropriate teams through configured approval paths. Governance is enforced through standardized intake templates, approval workflows, and role-based task assignments to ensure traceability and consistent handling of web-originated work.
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2013 | 2013 |
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Books A Million Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Books A Million eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Books A Million CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Books A Million IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Books A Million
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Books A Million Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Books A Million IT executives and key decision makers. This section highlights Books A Million's latest recorded technology evaluations, including Infor WFM Workbrain for Workforce Management on 2025-10-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Books A Million digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-16 | Books A Million | Evaluated | Infor | Infor WFM Workbrain | Workforce Management | HCM |
FAQ - APPS RUN THE WORLD Books A Million Technographics
Books A Million is a Retail organization based in United States,
with around 6000 employees and annual revenues of $600.0 million.
Books A Million operates a diverse technology stack with applications such as
Infor Lawson, CareerBuilder1 and Adobe WorkFront,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Books A Million has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, CareerBuilder and Adobe Systems.
Books A Million recently adopted applications including
LexisNexis ThreatMetrix in 2023, Zendesk Service in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Books A Million’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Books A Million’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Books A Million technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.