Yorkville, 60560, IL,
United States
Boombah Technographics
Boombah Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boombah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Boombah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boombah has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Epicor Eagle for Retail Management in 2011, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boombah is running and its propensity to invest more and deepen its relationship with Oracle , Epicor , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boombah revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boombah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boombah Tech Stack and Enterprise Applications
Boombah ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Boombah implemented Oracle NetSuite ERP to manage financial operations for its United States retail business. Oracle NetSuite ERP is deployed as the company's ERP Financial platform and is provisioned to support the public website commerce experience, serving a company with roughly 100 employees and $12,000,000 in revenue.
Configuration centered on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting, with workflows aligned to order to cash processes common to retail ecommerce. The Oracle NetSuite ERP implementation uses role based access controls and a centralized chart of accounts to standardize accounting practices across finance and accounting teams.
The system is instrumented on Boombah's website to support checkout driven revenue recognition and billing orchestration, tying online sales events into the ERP Financial ledgers and invoicing workflows. Operational coverage spans finance, accounting and ecommerce operations within the United States, with day to day use focused on transactional posting, invoicing and financial close activities.
Governance was framed around centralized financial controls and standardized billing workflows, with a phased rollout to finance users and documented process owners for month end responsibilities. Training and administrative configuration were retained under internal ownership, keeping integration points concentrated on the website commerce layer.
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Boombah ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Boombah implemented Epicor Eagle as its POS platform for retail stores, deploying Epicor Eagle to support in-store checkout, inventory lookups, and transaction processing. The Epicor Eagle deployment aligns with the Retail Management category and was scoped to meet the needs of rapidly opening brick and mortar locations alongside an existing ecommerce channel.
The implementation work included selection and configuration of store POS workflows, development of standard operating procedures, and a formal training program for corporate managers, planners, and end users. Rollout activities covered all retail stores and were managed by the Director of IT Operations, who led project planning, resource coordination, and end-user enablement.
Operational coverage extended across retail operations, merchandising and inventory planning, and frontline store staff, while IT operations provided ongoing support and administration. Boombah operates a large distribution center and an on-site manufacturing facility with over 60,000 active SKUs and a 265,000 square foot footprint, and the Epicor Eagle deployment was positioned to serve those multi-channel inventory and sales workflows.
Separately, the IT organization implemented an eBizNet WMS that moved order picking from a manual paper based process to an RF based order picking system using cartonization, which increased production efficiency and reduced errors and payroll. Governance activities for Epicor Eagle centered on SOP enforcement, cross-functional collaboration to resolve inventory and shipping issues, and training to institutionalize new retail workflows.
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Boombah AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Boombah implemented LiveChat on its website. The deployment uses LiveChat in the Chatbots and Conversational AI category to provide an on site web chat interface supporting customer service and e commerce engagement. The implementation is front end focused, embedding the LiveChat widget across the public storefront to capture visitor inquiries and route conversations to live agents.
Configuration emphasized standard Chatbots and Conversational AI capabilities such as real time messaging, canned responses, chat transfer and routing, visitor context and basic automation for common queries. Operational coverage centers on online sales and customer support functions within Boombah, with the LiveChat interface available across product and checkout pages. Governance was organized around centralized agent profiles and curated response templates to maintain consistent conversational workflows and to support campaign specific messaging.
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Boombah Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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Boombah Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2011 | 2011 |
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Boombah eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Boombah CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Boombah IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Boombah
Apps Being Evaluated by Boombah Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||