Boston University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Boston University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Boston University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boston University has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Liaison EMP for Candidate Relationship Management in 2015, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boston University is running and its propensity to invest more and deepen its relationship with Infor , SAP , Liaison or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boston University revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boston University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Boston University implemented Infor SunSystems as its ERP Financial platform. The deployment established Infor SunSystems as the primary finance application for recording transactional activity and managing the institutional general ledger.
Configuration centered on transaction-level posting workflows, using Infor SunSystems to record payment and invoice amounts and to post journal entries into ledger accounts. Functional coverage emphasized General Ledger controls and accounts payable and accounts receivable processes consistent with an ERP Financial implementation, with chart of accounts mappings and posting rules configured to support institutional accounting. Journal entry capture was organized to produce auditable, ledger-ready records and structured transaction data for financial consolidation.
Operational ownership was assigned to central finance and shared service teams, with governance implemented through approval workflows and controlled posting permissions within Infor SunSystems. Process changes focused on formalizing journal creation and posting procedures, enforcing segregation of duties, and maintaining transaction audit trails. Infor SunSystems was referenced as the system where payment and invoice amounts were recorded and posted into ledger accounts, positioning the application as the authoritative ledger for campus financial transactions.
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ERP Financial | ERP Financial Management |
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2009 | 2010 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liaison | Legacy | Liaison EMP | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Boston University implemented Liaison EMP to support graduate admissions, enrollment marketing and Candidate Relationship Management across its United States operations. The initiative concurrently deployed UniCAS for application management, aligning CRM and application intake to centralize graduate recruitment and admissions workflows.
Liaison EMP was configured to manage recruitment pipelines, automated outreach sequences, prospect segmentation and enrollment marketing workflows, while UniCAS served as the application management component for online application intake, document collection and admissions review routing. Configuration emphasized staged pipeline logic and automated communications to synchronize prospect nurturing with application milestones.
The deployment focused on Graduate Admissions and Enrollment Marketing departments across BU's US graduate programs, coordinating prospect engagement with application processing to create a continuous funnel from recruitment to admission decision. Operational scope prioritized cross-functional workflow alignment between recruitment teams and admissions officers.
Governance changes concentrated on refocusing reporting on admission metrics and fine tuning graduate admissions goals to guide recruitment activity and campaign targeting. Boston University later reported a 22 percent increase in graduate applications and a 30 percent increase in entering graduate students for the period 2014 to 2018 following the combined use of Liaison EMP and UniCAS.
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Core HR | HCM |
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2009 | 2010 |
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Payroll | HCM |
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2009 | 2010 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Boston University implemented Microsoft Power BI within its Analytics and BI portfolio to analyze and visualize transactional and sales operations data. The implementation ingested three years of historical transaction data via SQL queries and combined Excel based analysis with interactive dashboards built in Microsoft Power BI for presentation to faculty and BU Metropolitan College Dean's office representatives.
Analytical workflows included SQL driven ETL into reporting models and three year time series analysis, while demand forecasting used the XLMiner Platform to project 24 month future demand on selected items across eight metrics such as business type and product category type. A predictive profit model was developed and optimized with Solver Premium, and that model optimization was reported to boost profit by 7 percent.
Deliverables centered on interactive reports and rich dashboards in Microsoft Power BI, configured for exploratory analysis and executive presentation to support evaluation of sales operations efficiency. Integrations were implemented through SQL query based data pulls, Excel workbooks, XLMiner outputs, and Solver Premium optimization artifacts, and the final visualizations were presented to a panel of faculty and representatives of the BU Metropolitan College Dean's office.
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Data Warehouse | Analytics and BI |
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2009 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2016 | 2016 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2009 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Operating System (OS) | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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