Boston University
Boston University Technographics
Boston University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boston University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Boston University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boston University has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Liaison EMP for Candidate Relationship Management in 2015, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boston University is running and its propensity to invest more and deepen its relationship with Infor , SAP , Liaison or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boston University revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boston University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boston University Tech Stack and Enterprise Applications
Boston University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Boston University implemented Infor SunSystems as its ERP Financial platform. The deployment established Infor SunSystems as the primary finance application for recording transactional activity and managing the institutional general ledger.
Configuration centered on transaction-level posting workflows, using Infor SunSystems to record payment and invoice amounts and to post journal entries into ledger accounts. Functional coverage emphasized General Ledger controls and accounts payable and accounts receivable processes consistent with an ERP Financial implementation, with chart of accounts mappings and posting rules configured to support institutional accounting. Journal entry capture was organized to produce auditable, ledger-ready records and structured transaction data for financial consolidation.
Operational ownership was assigned to central finance and shared service teams, with governance implemented through approval workflows and controlled posting permissions within Infor SunSystems. Process changes focused on formalizing journal creation and posting procedures, enforcing segregation of duties, and maintaining transaction audit trails. Infor SunSystems was referenced as the system where payment and invoice amounts were recorded and posted into ledger accounts, positioning the application as the authoritative ledger for campus financial transactions.
|
 |
|
|
ERP Financial | ERP |
|
2009 | 2010 |
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
Boston University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liaison | Legacy | Liaison EMP | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Boston University implemented Liaison EMP to support graduate admissions, enrollment marketing and Candidate Relationship Management across its United States operations. The initiative concurrently deployed UniCAS for application management, aligning CRM and application intake to centralize graduate recruitment and admissions workflows.
Liaison EMP was configured to manage recruitment pipelines, automated outreach sequences, prospect segmentation and enrollment marketing workflows, while UniCAS served as the application management component for online application intake, document collection and admissions review routing. Configuration emphasized staged pipeline logic and automated communications to synchronize prospect nurturing with application milestones.
The deployment focused on Graduate Admissions and Enrollment Marketing departments across BU's US graduate programs, coordinating prospect engagement with application processing to create a continuous funnel from recruitment to admission decision. Operational scope prioritized cross-functional workflow alignment between recruitment teams and admissions officers.
Governance changes concentrated on refocusing reporting on admission metrics and fine tuning graduate admissions goals to guide recruitment activity and campaign targeting. Boston University later reported a 22 percent increase in graduate applications and a 30 percent increase in entering graduate students for the period 2014 to 2018 following the combined use of Liaison EMP and UniCAS.
|
|
|
|
|
Core HR | HCM |
|
2009 | 2010 |
|
|
|
|
|
Payroll | HCM |
|
2009 | 2010 |
|
Boston University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Boston University implemented Microsoft Power BI within its Analytics and BI portfolio to analyze and visualize transactional and sales operations data. The implementation ingested three years of historical transaction data via SQL queries and combined Excel based analysis with interactive dashboards built in Microsoft Power BI for presentation to faculty and BU Metropolitan College Dean's office representatives.
Analytical workflows included SQL driven ETL into reporting models and three year time series analysis, while demand forecasting used the XLMiner Platform to project 24 month future demand on selected items across eight metrics such as business type and product category type. A predictive profit model was developed and optimized with Solver Premium, and that model optimization was reported to boost profit by 7 percent.
Deliverables centered on interactive reports and rich dashboards in Microsoft Power BI, configured for exploratory analysis and executive presentation to support evaluation of sales operations efficiency. Integrations were implemented through SQL query based data pulls, Excel workbooks, XLMiner outputs, and Solver Premium optimization artifacts, and the final visualizations were presented to a panel of faculty and representatives of the BU Metropolitan College Dean's office.
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2010 | 2018 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2009 | 2010 |
|
Boston University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Event Management | Collaboration |
|
2017 | 2017 |
|
Boston University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
Boston University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Community Management | CRM |
|
2016 | 2016 |
|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Boston University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Incident Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Boston University Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2009 | 2010 |
|
Boston University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Operating System (OS) | PaaS |
|
2011 | 2011 |
|
|
|
|
|
Operating System (OS) | PaaS |
|
2012 | 2012 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Boston University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Database Management | IaaS |
|
2011 | 2011 |
|
Boston University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Boston University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Systems, Analytics and Operations | Director | IT | |
|
|
|
Director, Reporting, Data Warehouse and Business Intelligence | Director | Supply Chain | |
|
|
|
Associate Comptroller for Reporting & Information Systems | Manager | IT | |
|
|
|
Senior Vice President, Chief Financial Officer & Treasurer | CXO | Finance | |
|
|
|
Associate Vice President and University Comptroller | VP | Finance | |
|
|
|
Associate Vice President, Debt and Treasury Management | VP | Treasury | |
|
|
|
Associate Director, Travel Services | Director | Operations | |
|
|
|
Assistant Vice President for Financial Affairs | VP | Finance | |
|
|
|
Associate Vice President for Budget and Planning | VP | Finance | |
|
|
|
Chief Procurement Officer | CXO | Procurement | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
Director, Accounts Payable | Director | Finance | |
|
|
|
Executive Director | Director | Finance | |
|
|
|
Financial Administrator | Manager | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Vice President of Information Services & Technology and Chief Information Officer | CXO | IT | |
|
|
|
Associate VP Applications & Enterprise Architecture | VP | IT | |
|
|
|
Executive Director, SAP ERP | Director | IT | |
|
|
|
AVP Infrastructure | VP | IT | |
|
|
|
Platform Services Manager, Information Systems & Technology | Manager | IT | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
Apps Being Evaluated by Boston University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boston University IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boston University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Boston University Technographics
Boston University is a Education organization based in United States,
with around 15000 employees and annual revenues of $4.00 billion.
Boston University operates a diverse technology stack with applications such as
Infor SunSystems, Liaison EMP and Microsoft Power BI,
covering areas like ERP Financial, Candidate Relationship Management and Analytics and BI.
Boston University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Liaison and Microsoft.
Boston University recently adopted applications including
Atlassian Jira Service Desk in 2021, Zoom in 2020 and Google Workspace (Formerly Google G-Suite) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Boston University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Boston University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Boston University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.