AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

BOTfriends Data, Technology Stack, and Enterprise Applications
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Machine Learning Engine ML and Data Science Platforms AI Development n/a 2017 2018
In 2017, BOTfriends implemented Google Cloud Machine Learning Engine, an ML and Data Science Platforms solution, to support product development and model deployment. The team selected Google Cloud Machine Learning Engine on Google Cloud Platform citing the platform's easy to use interface and straightforward software development kits as key adoption factors. BOTfriends is a Germany based professional services startup of approximately 10 employees and focused the implementation on accelerating its conversational AI product development. The implementation leveraged core ML and Data Science Platforms capabilities such as managed model training jobs and hosted prediction services provided by Google Cloud Machine Learning Engine. BOTfriends engineers used Google software development kits and Google's APIs to build iterative training workflows and to expose prediction endpoints for bot features, embedding model development into standard developer tooling and deployment processes. Integration points emphasized platform native services, using Google Cloud Platform and Google's APIs as the operational backbone, and the company benefited from participation in GCP for Startups which supplied credits and developer hours to accelerate onboarding. Operational coverage was concentrated on the engineering and product teams responsible for bot development and for delivering ML driven features into client engagements across their services portfolio. Governance focused on developer centric workflows and platform supported provisioning, driven by the support package provided through GCP for Startups. BOTfriends reported that Google's APIs outperformed alternatives tested and that the Google Cloud Machine Learning Engine delivered a more efficient way to build products, with credits and developer hours materially supporting initial adoption and developer productivity.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
In 2018, BOTfriends implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment is scoped to the entire company of approximately 10 employees and is managed on a single Google Admin domain. Implementation concentrated on provisioning user accounts and domain based email to support client engagement and internal coordination. Google Workspace (Formerly Google G-Suite) is used for core collaboration capabilities including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, with administration performed through the Google Workspace Admin Console. Administrative controls include centralized user provisioning, access controls, and basic mobile device management configured for company owned accounts, and standard Collaboration workflows such as document sharing and calendar scheduling are operational. The application is referenced on BOTfriends' website indicating public facing contact points or embedded collaboration links tied to the corporate domain.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2020 2020
In 2020, BOTfriends implemented Hubspot CRM as its primary customer relationship management platform, deploying a cloud SaaS instance from vendor HubSpot to centralize contact and lead information for the firm. The implementation emphasized website integration, with Hubspot CRM connected to site forms and tracking scripts to capture inbound leads directly from botfriends.de. Configuration focused on core CRM capabilities, including centralized contact management, deal pipeline tracking, web form capture, email sequences and basic marketing automation workflows. Hubspot CRM was configured to maintain canonical contact records and to instrument web-origin attribution, enabling sales and marketing to reference source data tied to website interactions. Operationally the deployment covered the small, cross-functional team at BOTfriends with primary use by sales and marketing personnel, and contact records serving as the single system of record. Governance centered on standardized pipeline stages and contact ownership rules to support consistent handoffs between marketing and sales, while the website integration provided an ongoing inbound capture path into the CRM.
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at BOTfriends
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by BOTfriends Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BOTfriends Technographics

BOTfriends is a Professional Services organization based in Germany, with around 10 employees and annual revenues of $2.0 million.

BOTfriends operates a diverse technology stack with applications such as Google Cloud Machine Learning Engine, Google Workspace (Formerly Google G-Suite) and Hubspot CRM, covering areas like ML and Data Science Platforms, Collaboration and CRM.

BOTfriends has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and HubSpot.

BOTfriends recently adopted applications including Hubspot Marketing Automation in 2021, Intuit Mailchimp in 2021 and Hubspot CRM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of BOTfriends’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates BOTfriends’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete BOTfriends technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.