AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Botsplash Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Botsplash Legacy Botsplash Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Botsplash implemented Botsplash, a Chatbots and Conversational AI application, on its website to embed conversational entry points for visitors and to support customer support, lead capture, and pre-sales qualification. The deployment leveraged a web chat widget placed on public pages, providing a real-time conversational channel directly within the corporate website environment. Configuration emphasized conversational flow design, intent and entity modeling, and rule-driven fallback handling, using a web-based console to author dialogs and manage response content. Core Chatbots and Conversational AI capabilities deployed include natural language understanding, session state management, user attribute capture for qualification, automated routing triggers for human escalation, and persistent conversation logs for context retention. Operational ownership was concentrated within small cross-functional teams spanning customer success, sales, and product, who administered the Botsplash console and iteratively tuned intents and responses. Analytics from conversation transcripts and event logs supported ongoing intent refinement, and the implementation was sized for a company of approximately 10 employees, prioritizing lightweight web integration and rapid iteration over complex infrastructure changes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
Marketing Analytics CRM 2023 2023
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Botsplash
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Botsplash Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Botsplash Technographics

Botsplash is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Botsplash operates a diverse technology stack with applications such as Botsplash, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.

Botsplash has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Botsplash, Google and Contentsquare.

Botsplash recently adopted applications including Amazon EC2 in 2024, Microsoft Clarity in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Botsplash’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Botsplash’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Botsplash technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.