Boulder City of
1777 Broadway,
Boulder, 80302-6220, CO,
United States
Boulder, 80302-6220, CO,
United States
1 303-441-3090
Government
Boulder City of Technographics
Boulder City of Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boulder City of and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Boulder City of employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boulder City of has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2018, New Relic APM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boulder City of is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boulder City of revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boulder City of intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boulder City of Tech Stack and Enterprise Applications
Boulder City of Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Boulder City of implemented Cisco Webex Meetings, deploying Cisco Webex Meetings for online collaboration and public engagement. The deployment is visible on the Boulder municipal website and is categorized as Audio Video and Web Conferencing.
The implementation aligns with typical Cisco Webex Meetings architecture, using web-embedded meeting links and browser-based join flows alongside standard desktop and mobile clients. Functional capabilities in use are consistent with hosted videoconferencing, meeting recording, participant controls, and meeting security features, supporting scheduling and on-demand public sessions through the city website.
Operational coverage includes municipal staff collaboration and public-facing sessions to publish city events and meetings, with the solution serving municipal business functions for communications and public engagement. Governance activities are centered on IT-managed provisioning, meeting policy configuration, and publication workflows to control access and recordings, positioning Boulder City of Cisco Webex Meetings Audio Video and Web Conferencing as the city’s primary conferencing layer.
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Collaboration | Collaboration |
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2016 | 2016 |
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Boulder City of CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Boulder City of implemented Hotjar on its public website. The deployment placed Hotjar into the municipal web property to capture on-page user behavior and support Customer Experience measurement for citizen-facing services. Implementation scope is the bouldercolorado.gov site, instrumenting pages that deliver online services and public information to residents and visitors.
Hotjar was instrumented using a client-side JavaScript snippet to enable standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnel observation, and on-page feedback widgets. The configuration emphasizes front-end event capture and asynchronous data collection feeding Hotjar dashboards for qualitative UX analysis and content prioritization. Operational ownership aligns with web and digital services functions responsible for site content and online service workflows.
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Boulder City of ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
In 2013, Boulder City of implemented New Relic APM to instrument its public website. The deployment centered on application tier instrumentation and real time telemetry capture for web transactions, error tracking, and performance metrics. New Relic APM serves as the city's Application Performance Management platform supporting IT operations and digital services for the municipal website.
Configuration work emphasized application agent deployment, transaction tracing, performance dashboards, and alerting tied to IT operations workflows for incident response and remediation prioritization. Operational coverage is focused on the city website and associated online services, with governance routed through the municipal IT operations team to manage alert thresholds, dashboard ownership, and escalation procedures. Functional terminology used in the implementation includes transaction tracing, error analytics, throughput monitoring, and alert orchestration consistent with Application Performance Management practices.
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Boulder City of PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Boulder City of TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2019 | 2019 |
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Boulder City of PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Boulder City of IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Boulder City of CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2003 | 2003 |
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IT Decision Makers and Key Stakeholders at Boulder City of
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Apps Being Evaluated by Boulder City of Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boulder City of IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boulder City of digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Boulder City of Technographics
Boulder City of is a Government organization based in United States,
with around 1600 employees and annual revenues of $330.0 million.
Boulder City of operates a diverse technology stack with applications such as
Cisco Webex Meetings, Hotjar and New Relic APM,
covering areas like Audio Video and Web Conferencing, Customer Experience and Application Performance Management.
Boulder City of has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Contentsquare and New Relic.
Boulder City of recently adopted applications including
Salesforce Marketing Cloud in 2022, Cisco Webex Meetings in 2021 and Pathwire MailJet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Boulder City of’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Boulder City of’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Boulder City of technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.