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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Bourke Street Bakery Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deputy Legacy Deputy Scheduling Workforce Scheduling HCM n/a 2014 2014
In 2014 Bourke Street Bakery implemented Deputy Scheduling as its Workforce Scheduling solution to manage front of house and back of house rostering across its retail operations. Deputy Scheduling centralized shift rostering for a staff base of 138 employees and supported supervision of up to 900 shifts per week, covering bakers, front of house, back of house, management and head office roles. Deputy Scheduling was configured to manage core scheduling capabilities including roster creation, shift supervision and shift-level assignment workflows, with the Recruitment and Training Manager operating the system for weekly roster planning. The implementation supported administrative processes for recruitment and training, maintaining staff files and required documentation alongside scheduled training and shifts. Operational governance incorporated oversight of disciplinary and staff issue workflows through managers and HR, and rollout practices emphasized roster supervision and staff capability checks to support customer service standards. The configuration aimed to increase staff retention, reduce wage costs and provide managers with tools to maintain productive teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Bourke Street Bakery implemented Microsoft 365 as its cloud Collaboration platform. The bakery, based in Australia with approximately 138 employees, references Microsoft 365 on its public website, signaling tenant-level adoption and use of Microsoft 365 services for both internal productivity and web-facing elements. The deployment emphasizes Collaboration capabilities common to Microsoft 365, including Exchange Online for email and calendaring, SharePoint Online for intranet and content management, OneDrive for file synchronization, Microsoft Teams for chat and meetings, and Office desktop and web applications. The architecture reflects a cloud tenant model with centralized identity and access control consistent with Microsoft 365 implementations, supporting business functions such as internal communications, document management, scheduling, and customer-facing content; Bourke Street Bakery Microsoft 365 Collaboration supports these core business functions.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2021 2021
In 2021, Bourke Street Bakery implemented Automattic Jetpack CRM on its public website. The Automattic Jetpack CRM application is used as the primary CRM for web channel customer engagement, capturing contact data and managing customer interactions for the Australian retail bakery. With 138 employees and reported revenue of 25,000,000, the implementation aligns with small to mid market retail CRM usage patterns focused on online ordering and marketing orchestration. Deployment is web hosted and centered on site level data capture and customer profile consolidation, leveraging standard CRM capabilities such as contact management, segmentation, and campaign orchestration to support marketing and sales workflows. Operational scope is focused on online ordering and customer engagement functions within the retail business function, with governance concentrated on web channel data capture and marketing process integration. The implementation narrative highlights Automattic Jetpack CRM as the system of record for customer interactions on the Bourke Street Bakery website.
Marketing Automation CRM 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Bourke Street Bakery

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bourke Street Bakery Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bourke Street Bakery IT executives and key decision makers. This section highlights Bourke Street Bakery's latest recorded technology evaluations, including Pronto Xi Asset and Facility Management for Asset Performance Management on 2025-02-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bourke Street Bakery digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bourke Street Bakery Technographics
Bourke Street Bakery is a Retail organization based in Australia, with around 138 employees and annual revenues of $25.0 million.
Bourke Street Bakery operates a diverse technology stack with applications such as Deputy Scheduling, Microsoft 365 and Automattic Jetpack CRM, covering areas like Workforce Scheduling, Collaboration and CRM.
Bourke Street Bakery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Deputy, Microsoft and Automattic.
Bourke Street Bakery recently adopted applications including Automattic Jetpack CRM in 2021, Intuit Mailchimp in 2021 and Lumen Black Lotus Labs in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bourke Street Bakery’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bourke Street Bakery’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bourke Street Bakery technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.