Mechanicsville, 23111, VA,
United States
Bowlero Corporation Technographics
Bowlero Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bowlero Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Bowlero Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bowlero Corporation has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, Olark Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bowlero Corporation is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bowlero Corporation revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bowlero Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bowlero Corporation Tech Stack and Enterprise Applications
Bowlero Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Bowlero Corporation implemented Oracle JD Edwards EnterpriseOne as its central ERP Financial platform to standardize accounts payable and cash management workflows across its estate. The deployment oriented around enterprise financial controls and payment processing, with Oracle JD Edwards EnterpriseOne supporting consolidated financial reporting and operational accounting for the organization.
Implementation focused on core accounts payable and cash management capabilities, configured to support multiple check runs and ACH distribution cycles described as Manuals, League and Weekly pay cycles. The system configuration and operational procedures handled high transaction volumes, averaging 29,000 ACH payments and 25,000 check payments annually, processing approximately $439 million in payments and a separate Food and Alcohol consolidated file totaling approximately $64 million per year. Functional modules exercised included Accounts Payable, Cash Management, Purchasing support for vendor setup, and General Ledger for journal entry preparation tied to consolidated files.
The JDE EnterpriseOne instance was integrated with third party payment and compliance touchpoints explicitly cited in operations, including bank file exchanges for positive pay confirmations across multiple banking institutions, processing of ACH Payment Reject files, and uploads to SOVOS for unclaimed property and due diligence letters. The rollout supported operational coverage for 52 centers, with responsibility for supplier invoice processing and distributor onboarding, including setting up distributor relationships with a fintech for approximately 50 setups monthly. Daily prefunding routines and weekly CAPEX reporting and cash disbursement processes were established to align payment execution with bank settlement cycles.
Governance and operational ownership included subject matter expertise and internal training during the JDE upgrade, with AP team leads managing execution, reconciliation and exception workflows. Controls and procedures documented included positive pay file transmission and confirmation, ACH reject research and remediation, 1099 validation workflows, and maintenance of vendor setup and correspondence processes across centers. These governance activities were embedded into Oracle JD Edwards EnterpriseOne operational runbooks to sustain centralized financial operations under the ERP Financial application.
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Bowlero Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Bowlero Corporation implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The deployment emphasized direct career site integration, using iCIMS to publish job listings and capture candidate applications through the company careers portal on amf.com.
Configuration centered on core iCIMS Recruit capabilities typical of an Applicant Tracking System, including job requisition publishing, career site job listing and application intake, resume parsing and candidate profile management, staged applicant workflow tracking, interview scheduling, and offer workflow support. The iCIMS Recruit Applicant Tracking System was configured to enforce standardized hiring stages and candidate status controls to support consistent recruiting processes.
The implementation integrated the iCIMS career portal with Bowlero Corporation's public website to streamline candidate sourcing and application flow into the ATS. Operational coverage focused on talent acquisition and HR functions responsible for hiring, with the system serving recruiters and hiring managers across the organization to manage candidate pipelines and requisition lifecycles.
Governance around the iCIMS Recruit implementation established centralized requisition creation and approval patterns, recruiter ownership of candidate stages, and standardized screening workflows to reduce variability in hiring. Process changes emphasized centralized applicant tracking and process visibility for talent acquisition, aligning recruitment operations with the functionality of the Applicant Tracking System.
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Bowlero Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bowlero Corporation deployed Olark Live Chat on its public website to provide on-site conversational support. The Olark Live Chat implementation maps to the Chatbots and Conversational AI category and is focused on customer service and guest engagement across Bowlero web properties. Olark Live Chat is embedded as a browser-based chat widget to capture real-time interactions with site visitors.
Functional capabilities implemented include real-time messaging, proactive chat prompts, canned response configuration, chat transcript capture, and operator-assisted handovers consistent with Chatbots and Conversational AI deployments. Operational coverage centers on digital customer support teams serving Bowlero Corporation United States sites, with configuration oriented to chat routing, transcript retention, and agent shift coverage. Governance and workflow adjustments emphasize web channel moderation and standard operating procedures for live chat escalation and follow-up. Bowlero Corporation uses Olark Live Chat as a Chatbots and Conversational AI tool to support customer service.
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Bowlero Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Bowlero Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Bowlero Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Bowlero Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Bowlero Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Bowlero Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Bowlero Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bowlero Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bowlero Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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