Reading, RG1 7EB,
United Kingdom
Bridewell Technographics
Bridewell Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bridewell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Bridewell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bridewell has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, LiveChat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bridewell is running and its propensity to invest more and deepen its relationship with Teamtailor , XCD , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bridewell revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bridewell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bridewell Tech Stack and Enterprise Applications
Bridewell HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Bridewell implemented Teamtailor ATS, deploying the Teamtailor ATS Recruiting,Applicant Tracking System on its public careers site at careers.bridewell.com. Bridewell Teamtailor ATS Recruiting,Applicant Tracking System is used to centralize job postings and route applicants from the embedded careers site into a single candidate intake platform for the company.
The implementation configured core ATS capabilities typical of the Recruiting,Applicant Tracking System category, including career site embedding, job requisition publishing, candidate pipelines and profiles, automated candidate communications, and interview scheduling workflows. Operational coverage focuses on Bridewell's HR and recruitment teams in the United Kingdom and supports talent acquisition and hiring processes across the firm, with governance implemented through standardized hiring stages and centralized candidate tracking to enforce consistent workflows and visibility.
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Time and Attendance | HCM |
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2023 | 2023 |
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Bridewell AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Bridewell implemented LiveChat on its website as a primary client engagement channel. LiveChat is deployed as Bridewell's Chatbots and Conversational AI solution to manage real-time visitor interactions and front-line inquiry handling through the corporate site.
The implementation centers on a web chat widget and agent-facing console, leveraging category-aligned capabilities such as real-time messaging, visitor context, canned responses and conversation transcripts to support client engagement workflows. Operational scope is focused on the website and impacts business development, client services and support functions for Bridewell's professional services teams, with configuration directed at routing and handling web-originated inquiries through the LiveChat interface.
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Bridewell Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Bridewell implemented Microsoft 365 as its primary Collaboration platform. Public web artifacts indicate Bridewell is using Microsoft 365 on their website and maintains a cloud based Microsoft 365 tenant for core productivity and communication. Microsoft 365 deployment includes Collaboration capabilities such as Exchange Online email, Microsoft Teams collaboration, SharePoint Online content services, OneDrive file sync, and the Office application suite.
The deployment scope covers the 180 employee professional services organization in the United Kingdom, supporting business functions including consulting delivery, sales, and corporate administration. Governance is aligned to tenant level administration, user provisioning, and information governance for document libraries and email, with role based access to collaboration spaces and version control in SharePoint. Operational workflows leverage Microsoft 365 collaboration capabilities for document coauthoring, meeting and project coordination, and secure file sharing across teams.
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Bridewell CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Bridewell TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Bridewell PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Bridewell IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bridewell
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Apps Being Evaluated by Bridewell Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-08 | Bridewell | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |
| 2024-12-06 | Bridewell | Evaluated | Lightspeed Commerce | Lightspeed POS | Point Of Sale | ERP Services and Operations |