Bridge Housing
600 California St. Suite 900,
San Francisco, 94108, CA,
United States
San Francisco, 94108, CA,
United States
1 415-989-1111
Construction and Real Estate
Bridge Housing Technographics
Bridge Housing Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bridge Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Bridge Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bridge Housing has purchased the following applications: Yardi Voyager for Real Estate Property Management in 2016, FreshDesk Customer Support for Customer Support in 2017, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bridge Housing is running and its propensity to invest more and deepen its relationship with Yardi , Freshworks , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bridge Housing revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bridge Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bridge Housing Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Voyager | Real Estate Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Bridge Housing implemented Yardi Voyager to support core Real Estate Property Management functions across property management, asset management, compliance, and accounting. The deployment established Yardi Voyager as the central application for lease administration and tenant receivables while aligning system support and operations processes within the company.
Configuration work centered on Yardi Affordable, Core, and Residential Modules, with technical configuration tasks that included TXT script development, scheduled system upgrades, user groups and permissions, menu set configuration, and ongoing bug fixes. The team maintained Master Data Services tables and reports for Property and Asset Management and managed templates for leases, addendums, reports, letters, and notices inside Yardi Voyager.
Operational integrations and system handoffs were implemented for property onboarding and ancillary Yardi products, including RightSource, RentCafe, and Screeningworks Pro, to ensure acquired properties were transitioned into Yardi systems. The environment also connected to a centralized SharePoint site for the Operations Department and used Master Data Services for reporting and master record synchronization across property and asset domains.
Governance and support scaled through a dedicated System Support team and a managed Yardi help desk, with responsibilities delegated for troubleshooting issues spanning asset management, property management, and accounting. Process changes included streamlining compliance, property, and asset management procedures, and cross-departmental analysis of tenant receivable and compliance issues to support operational control and ongoing system maintenance.
The implementation positioned Yardi Voyager as Bridge Housing Corporation Application Real Estate Property Management platform for centralized lease management, compliance tracking, and property onboarding workflows. Ongoing activities documented in support records include system upgrades, user permissions management, menu set updates, and integration of newly acquired properties into the Yardi product suite.
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Revenue Cycle Management | ERP Services and Operations |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Bridge Housing implemented FreshDesk Customer Support as its primary customer-facing ticketing solution. The deployment centers on the company website, where FreshDesk Customer Support captures web form submissions and powers an embedded support widget to route resident and stakeholder inquiries into a centralized service queue for the property management organization, aligning with the Customer Support category.
Configuration work focused on standard Customer Support functional modules, including web and email ticket ingestion, knowledge base publishing, automated routing rules, SLA queue configuration, and role-based access for resident services and maintenance teams. Operational rollout emphasized centralizing intake on the website and establishing workflows for ticket assignment and escalation across property management and resident services, with governance defined around queue ownership and support response procedures.
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Marketing Automation | CRM |
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2016 | 2016 |
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Real Estate CRM | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Bridge Housing implemented LogMeIn GoToMyPC as a Remote Monitoring and Management solution. Bridge Housing is using LogMeIn GoToMyPC on their website to provide remote access and support for employee desktops and remote workstations.
The LogMeIn GoToMyPC deployment centers on core remote access capabilities, including secure remote desktop sessions, file transfer, session recording, remote printing, multi-monitor support, and administrative access controls. Configuration emphasizes endpoint client provisioning and browser-based access to accommodate support workflows for property management staff and the IT service desk.
Operational coverage targets IT support, facilities and property management functions across Bridge Housing's U.S. operations, enabling remote troubleshooting for field teams and administration of site workstations. LogMeIn GoToMyPC is positioned to deliver role-based access controls and session audit trails to meet governance requirements.
Administration of LogMeIn GoToMyPC is centralized within the IT service desk to manage user provisioning, authentication controls and session oversight. The deployment places LogMeIn GoToMyPC as the Remote Monitoring and Management layer for remote desktop access and operational support across Bridge Housing's business functions.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bridge Housing
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bridge Housing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bridge Housing Technographics
Bridge Housing is a Construction and Real Estate organization based in United States,
with around 400 employees and annual revenues of $65.0 million.
Bridge Housing operates a diverse technology stack with applications such as
Yardi Voyager, FreshDesk Customer Support and LogMeIn GoToMyPC,
covering areas like Real Estate Property Management, Customer Support and Remote Monitoring and Management.
Bridge Housing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Yardi, Freshworks and GoTo (formerly LogMeIn).
Bridge Housing recently adopted applications including
Salesforce Sales Cloud in 2021, Google Cloud Platform (GCP) in 2021 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bridge Housing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bridge Housing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bridge Housing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.