Brightly Software
4242 Six Forks Road, Suite 1400,
Raleigh, 27609, NC,
United States
Raleigh, 27609, NC,
United States
1 866-455-3833
Professional Services
Brightly Software Technographics
Brightly Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brightly Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 973 Brightly Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brightly Software has purchased the following applications: Sage Intacct for ERP Financial in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2022, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brightly Software is running and its propensity to invest more and deepen its relationship with Sage , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brightly Software revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightly Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Brightly Software Tech Stack and Enterprise Applications
Brightly Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
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Brightly Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Brightly deployed the Drift AI Chatbot on its public website. The deployment places Drift AI Chatbot in the Chatbots and Conversational AI category to support website-based customer engagement and inbound lead capture for marketing and sales functions.
The implementation is web-hosted and configured with conversational flows, automated qualification prompts, and live handoff triggers to support agent escalation, reflecting common Chatbots and Conversational AI capabilities such as intent detection, session context management, and scripted playbooks. Operational ownership rests with digital marketing and revenue operations teams, who maintain conversation playbooks and training content while using conversational analytics to iterate on messaging and workflow.
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Brightly Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Brightly implemented Zoom from Zoom Video Communications on its public website to provide web based audio and video meeting capabilities. Zoom is deployed as Brightly's Audio Video and Web Conferencing solution to enable customer facing demos, web meetings, and virtual events initiated directly from the corporate site. The installation favors Zoom cloud hosted media services and embedded meeting join flows surfaced through site navigation rather than on premise media handling.
The implementation configures embedded meeting and webinar components and exposes scheduling and join workflows to external visitors, aligning with standard Audio Video and Web Conferencing functional modules such as live audio, video, screen sharing, and webinar presentation modes. These features are integrated into sales and customer engagement pages on the Brightly website to support client demos and external meetings.
Operational governance centers on web channel ownership, with IT and marketing accountable for configuration, meeting templates, and access controls to maintain consistent brand presentation for external sessions. The Brightly Zoom deployment therefore connects the application Zoom to business functions including sales, customer success, and marketing through web based conferencing capabilities initiated from the corporate website.
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Collaboration | Collaboration |
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2022 | 2022 |
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Brightly Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Engagement | CRM |
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2023 | 2023 |
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Brightly Software IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2018 | 2018 |
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Brightly Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Brightly Software SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2015 | 2015 |
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Brightly Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Brightly Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Brightly Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Brightly Software
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager, Brand & Content Marketing | Manager | Marketing | |
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Senior Corporate Communications Manager | Manager | Marketing | |
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Senior Event Manager | Manager | Operations | |
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SVP, CTO | CXO | IT | |
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CFO | CXO | Finance | |
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CEO | CXO | Operations | |
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Senior Account Executive | Non Manager | Sales | |
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Head of Project Management - Finance | Director | Operations | |
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Apps Being Evaluated by Brightly Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brightly Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brightly Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Brightly Software Technographics
Brightly Software is a Professional Services organization based in United States,
with around 973 employees and annual revenues of $220.0 million.
Brightly Software operates a diverse technology stack with applications such as
Sage Intacct, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Brightly Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Drift and Zoom Video Communications.
Brightly Software recently adopted applications including
Recapped in 2023, Drift AI Chatbot in 2022 and Zoom in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brightly Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brightly Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brightly Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.