Brightree, Resmed Company
125 Technology Parkway,
Peachtree Corners, 30092, GA,
United States
Peachtree Corners, 30092, GA,
United States
1 888-598-7797
Professional Services
Brightree, Resmed Company Technographics
Brightree, Resmed Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brightree, Resmed Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Brightree, Resmed Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brightree, Resmed Company has purchased the following applications: FIS GETPAID for AR Automation in 2012, Sterling Background Check for BackGround Screening in 2019, TeamSupport SnapEngage for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brightree, Resmed Company is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brightree, Resmed Company revenues, which have grown to $216.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightree, Resmed Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brightree, Resmed Company Tech Stack and Enterprise Applications
Brightree, Resmed Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2012 | 2012 |
In 2012, Brightree implemented FIS GETPAID to support its Patient Collections initiative, recorded under the AR Automation category. The project targeted accounts receivable automation for Brightree, a United States professional services firm, and was scoped around Brightree Patient Collections as the central business function.
FIS GETPAID was configured to automate core AR workflows aligned with patient collections, including automated payment posting, statement generation, aging management, and collections workflow orchestration typical of AR Automation platforms. The implementation included a rigorous quality assurance program, with functional and regression test automation using Selenium WebDriver with Java, TestNG and Page Object and Data Driven models, performance testing with JMeter, and defect tracking documented in Ace and JIRA. User manuals and change documentation were produced to support operational adoption and to capture testing outcomes.
Operational coverage focused on collections and patient billing teams, with process standardization supported by test plans, defect root cause analysis, and staged functional, smoke, sanity and regression test cycles. Governance emphasized documented requirements, test case execution, and troubleshooting workflows for the GetPaid App, and the implementation footprint included web and mobile application testing as part of release readiness activities.
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
Tax Management | ERP |
|
2020 | 2020 |
|
Brightree, Resmed Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019 Brightree implemented Sterling Background Check for BackGround Screening. The Sterling Background Check application was embedded into Brightree recruitment operations to manage pre-employment background checks and drug screens within the hiring lifecycle.
Recruiting processes were executed in Workday, where Talent Acquisition opened and approved job requisitions, sourced candidates, conducted phone screens, scheduled interviews, prepared offer letters, and made verbal offers, while Sterling Background Check was used to process background checks and drug screens as part of the offer and conditional hire workflow. Sterling Background Check therefore operated as the screening capability tied to the companys offer approval and onboarding gate processes.
The implementation integrated Sterling Background Check with Workday recruiting workflows, enabling Talent Acquisition and HR to coordinate candidate screening across a range of roles including Medical Customer Service CPAP/Resupply, Sales Home Medical Equipment, Account Management, Accounting, Marketing, and Sales Home Health and Hospice. Operational coverage included Brightree recruiting activities based in Peachtree Corners, GA and supported talent intake for these business functions.
Governance assigned responsibility for initiating and reviewing Sterling Background Check results to Talent Acquisition partners, aligning screening steps with job requisition approvals and offer processes in Workday. The configuration centralized screening and drug testing into a repeatable hiring workflow, ensuring background checks and drug screens were processed through Sterling as a standard step prior to final hire decisions.
|
Brightree, Resmed Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Brightree implemented TeamSupport SnapEngage on its public website, deploying a TeamSupport SnapEngage instance to address customer engagement through Chatbots and Conversational AI. The implementation placed TeamSupport SnapEngage as a web-embedded conversational layer for customer support and client engagement functions within Brightree, a professional services firm with approximately 800 employees.
The deployment emphasized a cloud-hosted web chat widget and agent-facing console, with configuration focused on automated conversational workflows, live chat routing, session transfer to agents, and chat transcript capture. Implementation work aligned with common Chatbots and Conversational AI capabilities such as scripted conversational flows, lead capture forms surfaced during chat, and agent escalation controls, enabling front-line support and customer success teams to manage inbound website conversations.
Operational governance centered on chat routing rules, role-based access to the agent interface, and configuration of canned responses and escalation workflows typical for support operations. The Brightree use of TeamSupport SnapEngage was scoped to the website engagement channel and instrumented for ongoing support operations, with administrative controls expected to manage conversational templates and agent queueing policies.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Brightree, Resmed Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Brightree, Resmed Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Brightree, Resmed Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Brightree, Resmed Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Brightree, Resmed Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Brightree, Resmed Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
President & CEO | CXO | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Technology Officer | CXO | IT | |
|
|
|
Chief Business Development Officer | CXO | Finance | |
|
|
|
Accounts Receivable Manager | Manager | Finance | |
|
|
|
Director of Financial Planning & Analysis | Director | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Head of Finance | Director | Finance | |
|
|
|
Accounts Receivable Specialist | Manager | Finance | |
|
|
|
Senior Human Resources Business Partner | Manager | HR | |
|
|
|
HR Leader/Business Partner | Manager | HR | |
|
|
|
People Business Partner | Manager | HR | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Head of Finance: Value Added Solutions Division | Director | Finance | |
|
|
|
IT Manager | Manager | IT | |
|
Apps Being Evaluated by Brightree, Resmed Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brightree, Resmed Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brightree, Resmed Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Brightree, Resmed Company Technographics
Brightree, Resmed Company is a Professional Services organization based in United States,
with around 800 employees and annual revenues of $216.0 million.
Brightree, Resmed Company operates a diverse technology stack with applications such as
FIS GETPAID, Sterling Background Check and TeamSupport SnapEngage,
covering areas like AR Automation, BackGround Screening and Chatbots and Conversational AI.
Brightree, Resmed Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Sterling Talent Solutions and TeamSupport.
Brightree, Resmed Company recently adopted applications including
Salesforce Sales Cloud in 2021, Proofpoint Email Security and Protection in 2021 and Avalara AvaTax in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brightree, Resmed Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brightree, Resmed Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brightree, Resmed Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.