Greenacres, 33467, FL,
United States
BrightStar Care Technographics
BrightStar Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BrightStar Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 BrightStar Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BrightStar Care has purchased the following applications: Bullhorn Applicant Tracking System and CRM for Applicant Tracking System, Candidate Relationship Management in 2019, Kipu EMR for Electronic Health Record in 2024, IBM Netezza Data Warehouse for Data Warehouse in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BrightStar Care is running and its propensity to invest more and deepen its relationship with Bullhorn , WorkBright , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BrightStar Care revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BrightStar Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BrightStar Care Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bullhorn | Legacy | Bullhorn Applicant Tracking System and CRM | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, BrightStar Care implemented Bullhorn Applicant Tracking System and CRM. The deployment places Bullhorn Applicant Tracking System and CRM as the primary recruiting front end embedded on the corporate website for direct applicant capture, serving its United States operations and supporting field nursing and caregiver hiring. This implementation uses the Applicant Tracking System,Candidate Relationship Management category to centralize job postings, web-based application intake, and candidate profile management.
Configuration emphasizes standard ATS and CRM capabilities including applicant intake, resume parsing, candidate workflows, pipeline tracking, interview scheduling, and candidate relationship functionality to nurture contingent talent. Operational ownership is with recruiting and HR functions supporting local care teams at BrightStar Care, with configuration scaled to a 60 employee employer recruiting hourly clinical and nonclinical staff. Bullhorn is integrated into the website career pages to capture applicants and manage communications, enabling centralized candidate records and recruiting workflow orchestration.
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HR Compliance | HCM |
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2024 | 2024 |
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Recruiting | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kipu | Legacy | Kipu EMR | Electronic Health Record | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 BrightStar Care implemented Kipu EMR as its Electronic Health Record. The deployment is active in clinical operations supporting home health services and affiliated mental health and detox facilities tied to the BrightStar Care Lake Worth, FL site, and it is used by Registered Nurses working PRN and scheduled shifts.
Kipu EMR is configured to capture core clinical workflows typical of an Electronic Health Record, with documented use cases that include vital signs capture, medication pass and medication administration documentation, and location-dependent head to toe assessments. The system is the primary tool for clinical documentation at point of care, and Kipu EMR is referenced explicitly for nursing charting and assessment workflows.
No third party system integrations are specified in the source material, so the implementation narrative centers on internal clinical coverage and workflow standardization. Operational scope includes home visits and facility-based care, with documentation and patient collaboration performed either in patients homes or on site at the mental health and detox facilities.
Governance and workflow adjustments emphasize consistent nursing documentation practices and assessment protocols that vary by care setting, aligning Registered Nurse activities with the Electronic Health Record. The implementation supports direct clinician collaboration with patients during home and facility encounters and centralizes medication and vital sign records within Kipu EMR.
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Franchise Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2021 | 2021 |
In 2021 BrightStar Care implemented IBM Netezza Data Warehouse to centralize clinical, scheduling, and financial datasets, and the company is using IBM Netezza Data Warehouse on their website. The deployment leverages the IBM Netezza Data Warehouse platform as the primary Data Warehouse for analytics and reporting workloads across the organization in the United States.
The implementation focuses on standard Data Warehouse capabilities including ingestion and consolidation of structured operational data, ETL pipelines to transform care management and billing records, and analytical reporting to support business intelligence use cases. Configuration work emphasized schema design, query performance optimization for ad hoc reporting, and support for BI tooling and dashboard consumption.
Operational scope covers core business functions such as care operations, finance, and workforce scheduling, with access controls and role based data access applied to segregate clinical and administrative data. Governance and process change centered on a single authoritative data model and operationalized data quality controls to support consistent reporting across teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Management | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at BrightStar Care
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BrightStar Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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