Brilliance
3469 Boynton Beach Blvd. Suite 7,
Boynton Beach, 33436, FL,
United States
Boynton Beach, 33436, FL,
United States
1 561-369-5551
Retail
Brilliance Technographics
Brilliance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brilliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Brilliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brilliance has purchased the following applications: Affirm for Payment Processing in 2016, LiveChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brilliance is running and its propensity to invest more and deepen its relationship with Affirm , Afterpay , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brilliance revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brilliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brilliance Tech Stack and Enterprise Applications
Brilliance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Brilliance implemented Affirm on its website to handle customer payment processing. Affirm serves as the Payment Processing solution for Brilliance, presenting buy now pay later and installment payment options directly in the ecommerce checkout.
Deployment relied on a front end checkout integration that embeds Affirm payment flows into Brilliance's web storefront, with server side hooks into order processing and merchant reconciliation workflows. Functional modules implemented include online checkout payment acceptance, customer financing selection, transaction authorization and merchant settlement reporting, with governance centered on checkout configuration, payment acceptance policies and reconciliation processes for ecommerce operations.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2024 | 2024 |
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Brilliance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Brilliance implemented LiveChat on its website. Brilliance implemented LiveChat, a Chatbots and Conversational AI application, to provide a web-native channel for real-time customer engagement and online support.
The deployment centers on a web-embedded LiveChat widget and an agent console, delivering real-time messaging, visitor context, session transcripts, chat routing, and canned response capabilities that are typical of Chatbots and Conversational AI platforms. Configuration appears oriented to client-side script embedding with administrative configuration through the LiveChat dashboard, a lightweight setup consistent with a 30 employee retail organization.
Operationally the LiveChat implementation is scoped to the public website and supports customer service and online sales interactions, with governance and day to day operation likely owned by internal customer support and e-commerce personnel. The configuration emphasizes web channel messaging, agent handling, and conversational templates, positioning LiveChat within Brilliance Chatbots and Conversational AI usage for front line customer facing functions.
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Speech Recognition AI | AI-Powered Application |
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2025 | 2025 |
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Brilliance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Brilliance implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for its United States retail operations. The company's public website indicates active use of Google Workspace for business email and collaboration across the organization.
The cloud hosted Google Workspace deployment leveraged core modules including Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, and the Google Admin console to provide email, document collaboration, scheduling, and shared drive management. Administrative capabilities were handled through the Google Workspace Admin console with user provisioning, group management, and basic device management to support the retailer's staff across merchandising, operations, finance, and customer support, centralizing communication and content creation workflows without on premise infrastructure.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Brilliance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2024 | 2024 |
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Brilliance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Brilliance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation, Sales Engagement | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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Brilliance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Brilliance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Brilliance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Brilliance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Brilliance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Brilliance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brilliance IT executives and key decision makers. This section highlights Brilliance's latest recorded technology evaluations, including Signifyd for eCommerce Fraud Protection on 2026-09-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brilliance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-11 | Brilliance | Evaluated | Signifyd | Signifyd | eCommerce Fraud Protection | eCommerce |
FAQ - APPS RUN THE WORLD Brilliance Technographics
Brilliance is a Retail organization based in United States,
with around 30 employees and annual revenues of $20.0 million.
Brilliance operates a diverse technology stack with applications such as
Affirm, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Brilliance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Affirm, LiveChat, Inc. and Google.
Brilliance recently adopted applications including
ElevenLabs in 2025, Getty Images in 2025 and Hubspot CRM in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brilliance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brilliance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brilliance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.