Bristol, 19007, PA,
United States
Bristol Dental Group United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bristol Dental Group United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Bristol Dental Group United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bristol Dental Group United States has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Fluentstream for Collaboration in 2018, WordPress for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bristol Dental Group United States is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Fluentstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bristol Dental Group United States revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bristol Dental Group United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fluentstream | Legacy | Fluentstream | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Bristol Dental Group United States implemented FluentStream to modernize patient phone handling and call routing across its practice. FluentStream was deployed as a cloud telephony solution categorized as Collaboration to centralize inbound call flows and reporting for front desk operations.
The deployment concentrated on FluentStream cloud telephony, advanced routing configuration and reporting capabilities. Configuration work included call routing rules, queue management and reporting dashboards to surface call volumes and wait time patterns, aligning telephony behavior with appointment scheduling workflows.
The rollout extended beyond the Santa Ana, CA headquarters to multiple clinic locations, standardizing patient communications and appointment scheduling across sites. Operational coverage emphasized front desk and patient service teams, with telephony controls embedded into daily scheduling and call handling processes.
Governance included a phased expansion across locations and the introduction of standardized call handling workflows and reporting ownership to ensure consistent routing and monitoring. The implementation delivered explicitly reported outcomes including reduced hold times, improved appointment scheduling efficiency and higher caller satisfaction while lowering operating costs.
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2013 | 2013 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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