British Home Store
129-137 Marylebone Road,
London, NW1 5QD,
United Kingdom
London, NW1 5QD,
United Kingdom
44 33 3005-0070
Retail
British Home Store Technographics
British Home Store Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by British Home Store and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 British Home Store employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that British Home Store has purchased the following applications: SAP Business ByDesign for ERP Financial in 2017, Adobe Connect for Audio Video and Web Conferencing in 2020, SAP Commerce Cloud (ex Hybris) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems British Home Store is running and its propensity to invest more and deepen its relationship with SAP , Klarna , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing British Home Store revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Home Store intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
British Home Store Tech Stack and Enterprise Applications
British Home Store ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 British Home Store implemented SAP Business ByDesign as its ERP Financial backbone, integrating the cloud ERP with a new SAP Hybris commerce front end delivered by Greenlight Commerce. The deployment was positioned as a cloud native ERP Financial implementation, with SAP Business ByDesign providing core financial management functions and serving as the authoritative system for commerce transaction posting.
The architecture linked the SAP Hybris storefront to SAP Business ByDesign through real time integration points, enabling online order capture to flow into finance for invoicing and accounting. Functional capabilities implemented centered on financial management and order processing, plus master data synchronization for products and pricing to ensure consistent commerce and accounting records.
Operational scope covered e-commerce, finance and sales processes for British Home Store in the United Kingdom, with CIO and CTO sponsorship from Tony Perks and solution advocacy by SAP Hybris and Greenlight Commerce. Greenlight Commerce led the rapid delivery and integration work, completing the SAP Hybris website and the SAP Business ByDesign connectivity on budget and in under eight weeks, as described in the case study.
Governance emphasized cross functional workflows between commerce and finance teams to manage order to cash and reconciliation processes, with the ERP Financial system centralizing transaction posting and financial control. The implementation narrative highlights a tightly scoped architecture, commerce to ERP integration, and accelerated delivery by the implementation partner.
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Payment Processing | ERP |
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2020 | 2020 |
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British Home Store Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, British Home Store deployed Adobe Connect on its public website. Adobe Connect is used as a web-hosted Audio Video and Web Conferencing application to deliver live sessions accessed directly from the company site. The implementation establishes Adobe Connect as the customer facing conferencing layer for hosted webinars and live online events while also supporting internal virtual meetings.
Adobe Connect was configured to leverage standard conferencing capabilities common to the Audio Video and Web Conferencing category, including branded meeting rooms, attendee management and permissions, session recording and playback, screen sharing, interactive Q and A and polling, and content upload for on demand access. Configuration work emphasized meeting room templates and content pods to enable repeatable webinar and training session patterns and to present consistent branding when accessed from the website.
Operational coverage for the deployment spans e commerce, customer engagement, corporate communications and learning functions, with the platform surfaced through the public website to reach external audiences as well as internal users. Governance and workflow changes focused on centralized session scheduling, moderator role definitions, and content governance to control recordings and public access via the website. Adobe Connect on the website is presented as a managed conferencing layer integrated into the company digital engagement stack without additional named third party integrations disclosed.
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Collaboration | Collaboration |
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2016 | 2016 |
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British Home Store eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | Greenlight Commerce | 2017 | 2017 |
In 2017 British Home Store deployed SAP Commerce Cloud (ex Hybris) as its eCommerce platform. The implementation established a new public-facing website to support online retail sales for the retailer, with a clear focus on catalog, checkout and order orchestration capabilities.
Greenlight Commerce delivered the project, configuring SAP Commerce Cloud (ex Hybris) storefront components, product catalog management, customer engagement workflows, checkout workflows and order management features consistent with eCommerce functional patterns. The implementation emphasized rapid configuration and reuse of standard commerce modules to meet an aggressive timeline while preserving extensibility for retail promotions and catalog updates.
Architecturally the solution integrated SAP Commerce Cloud with SAP Business ByDesign to align product master data, pricing and order flows between the commerce layer and the back-office ERP. The case study describes an API integrated topology and a coordinated data model between the commerce application and Business ByDesign to ensure transactional order capture and downstream order processing.
Project governance was led through a focused delivery model with Greenlight Commerce as the system integrator and British Home Store IT stakeholders managing scope and signoff. The engagement was delivered on budget and completed in an eight week delivery window, as documented in the vendor case study.
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eCommerce | eCommerce |
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2020 | 2020 |
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British Home Store CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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British Home Store IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at British Home Store
| First Name | Last Name | Title | Function | Department | Phone | |
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eCommerce Channel Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Operations Director | Director | Finance | |
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IT Director | Director | IT | |
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Apps Being Evaluated by British Home Store Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from British Home Store IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the British Home Store digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD British Home Store Technographics
British Home Store is a Retail organization based in United Kingdom,
with around 2300 employees and annual revenues of $300.0 million.
British Home Store operates a diverse technology stack with applications such as
SAP Business ByDesign, Adobe Connect and SAP Commerce Cloud (ex Hybris),
covering areas like ERP Financial, Audio Video and Web Conferencing and eCommerce.
British Home Store has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
British Home Store recently adopted applications including
Salesforce Sales Cloud in 2021, Klarna Payments in 2020 and Adobe Connect in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of British Home Store’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates British Home Store’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete British Home Store technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.