AI Buyer Insights:

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

Broadway.com
Location
729 7th Avenue, 6th Floor,
New York, 10019, NY,
United States
Website
https://www.broadway.com/
Phone
1 800-276-2392
Artw industry
Professional Services
Employee
Revenue

Broadway.com Technographics

Broadway.com Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Broadway.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Broadway.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Broadway.com has purchased the following applications: Accertify Payment for Payment Processing in 2023, Checkbox Survey for Survey and Questionnaire in 2015, Mixpanel for Marketing Analytics in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Broadway.com is running and its propensity to invest more and deepen its relationship with Accertify , Checkbox Technology , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Broadway.com revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Broadway.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Broadway.com Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Accertify Legacy Accertify Payment Payment Processing ERP Financial Management n/a 2023 2023
In 2023 Broadway.com implemented Accertify Payment in the Payment Fraud and Chargeback Management category in the United States to strengthen payment fraud detection for ticketing chargebacks. The deployment concentrated on payments and finance workflows for online ticket sales and chargeback handling. The implementation used Accertify Payment as a machine learning driven ticketing and chargeback solution, combining automated fraud scoring, chargeback case management, and decisioning to detect and prevent disputed transactions. Configuration emphasized ticketing-specific signals and rule orchestration to separate high risk transactions for manual review and automate routine representment actions where confidence thresholds were met. Operational integration was focused on embedding Accertify Payment into Broadway.com payment authorization and ticketing order flows, with the system routing flagged orders into finance and risk analyst queues. The rollout covered US operations and prioritized the payments, risk, and customer service teams responsible for dispute resolution and representment processing. Governance included centralized monitoring and updated chargeback handling workflows to align adjudication responsibilities with the Accertify Payment decision outputs. Outcomes reported in the case study include a 68% reduction in chargeback losses and large increases in detected and prevented fraud, reflecting measurable improvement in Broadway.com chargeback management after the Accertify Payment deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Checkbox Technology Legacy Checkbox Survey Survey and Questionnaire Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2023 2023
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
IT Decision Makers and Key Stakeholders at Broadway.com
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Broadway.com Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Broadway.com Technographics

Broadway.com is a Professional Services organization based in United States, with around 200 employees and annual revenues of $40.0 million.

Broadway.com operates a diverse technology stack with applications such as Accertify Payment, Checkbox Survey and Mixpanel, covering areas like Payment Processing, Survey and Questionnaire and Marketing Analytics.

Broadway.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Accertify, Checkbox Technology and Mixpanel.

Broadway.com recently adopted applications including Accertify Payment in 2023, Mixpanel in 2023 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Broadway.com’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Broadway.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Broadway.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.