BrokerOffice
214 W Huron St.,
Chicago, 60654, IL,
United States
Chicago, 60654, IL,
United States
1 312-226-0027
Media
BrokerOffice Technographics
BrokerOffice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BrokerOffice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 BrokerOffice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BrokerOffice has purchased the following applications: Oracle NetSuite CRM for CRM in 2014, New Relic APM for Application Performance Management in 2019, Amazon SES for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BrokerOffice is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BrokerOffice revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BrokerOffice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BrokerOffice Tech Stack and Enterprise Applications
BrokerOffice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014 BrokerOffice implemented Oracle NetSuite CRM to centralize customer and sales management. The project at BrokerOffice, a 50-employee media company in the United States, focused on establishing a single system of record for interactions, pipeline, and account activity using Oracle NetSuite CRM and CRM functional workflows.
Oracle NetSuite CRM was configured to support contact and account management, lead and opportunity management, activity and task tracking, case management, and dashboard reporting. Configuration work emphasized tailored sales stages, custom fields for media client profiles, automated activity logging, and role-based visibility consistent with CRM operational needs.
The deployment used Oracle NetSuite's cloud SaaS architecture to provide browser-based access across teams, minimizing on-premises infrastructure. Operational coverage prioritized sales, marketing, and customer service functions, with the system serving as the primary tool for client lifecycle management and sales pipeline orchestration.
Governance included defined user roles, data access controls, and standardized lead-to-order workflows to enforce process consistency and data quality. Ongoing administration was organized around centralized configuration control and periodic user training to sustain adoption and operational discipline.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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BrokerOffice ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, BrokerOffice implemented New Relic APM to monitor the performance of its public website and web application. The implementation leverages New Relic APM as an Application Performance Management solution to collect transaction traces, error rates, response time metrics, and throughput data for web-facing services. The presence of New Relic APM on the site indicates in situ instrumentation of front-end and server-side execution paths, aligning monitoring to the companys media delivery and content workflows.
Configuration reflects standard Application Performance Management patterns, with agent-based instrumentation, transaction and error tracing, and dashboarding and alerting used for operational visibility. New Relic APM data is consumed by the small engineering and operations function to support incident triage, root cause analysis, and release monitoring of the website. Governance and operational ownership are centered on the teams responsible for the site, embedding application performance telemetry into day to day monitoring and incident response processes.
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BrokerOffice PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, BrokerOffice implemented Amazon SES to support Transactional Email on its website. The deployment uses Amazon SES as the primary engine for website-driven customer notifications and system-generated messages, aligning the application with BrokerOffice's sales and customer engagement workflows. The implementation links Amazon SES to the public website, centralizing outbound transactional messages such as confirmations, alerts, and account communications.
Architecturally, the integration leverages Amazon SES sending domains, managed templates, and built-in bounce and complaint handling, integrated into the BrokerOffice web application via Amazon SES APIs or SMTP interfaces, consistent with common Transactional Email patterns. Configuration emphasis includes domain authentication, reputation controls, template management for dynamic messages, and event handling for bounces and complaints to protect deliverability. Operational scope is focused on website and customer-facing functions within BrokerOffice's media operations, with governance concentrated on sending domain administration and template change controls.
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BrokerOffice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at BrokerOffice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Sales | Director | Finance | |
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Chief Technology Officer | CXO | IT | |
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Senior Vice President of Sales & Business Development | VP | Sales | |
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Apps Being Evaluated by BrokerOffice Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BrokerOffice IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BrokerOffice digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD BrokerOffice Technographics
BrokerOffice is a Media organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
BrokerOffice operates a diverse technology stack with applications such as
Oracle NetSuite CRM, New Relic APM and Amazon SES,
covering areas like CRM, Application Performance Management and Transactional Email.
BrokerOffice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, New Relic and Amazon Web Services (AWS).
BrokerOffice recently adopted applications including
Amazon SES in 2021, Salesforce Marketing Cloud in 2020 and New Relic APM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BrokerOffice’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BrokerOffice’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BrokerOffice technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.