Richmond, 23228, VA,
United States
Brown Distributing Co., Inc Technographics
Brown Distributing Co., Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brown Distributing Co., Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Brown Distributing Co., Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brown Distributing Co., Inc has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2003, Olark Live Chat for Chatbots and Conversational AI in 2013, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brown Distributing Co., Inc is running and its propensity to invest more and deepen its relationship with Intuit , Olark , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brown Distributing Co., Inc revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brown Distributing Co., Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brown Distributing Co., Inc Tech Stack and Enterprise Applications
Brown Distributing Co., Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2003 | 2003 |
In 2003 Brown Distributing Co., Inc implemented Intuit QuickBooks Enterprise as its ERP Financial system to centralize accounting and inventory control for a midmarket distribution operation. The deployment targeted core finance functions and distribution-oriented accounting workflows, positioning Intuit QuickBooks Enterprise to handle the company chart of accounts, period close sequencing, and transactional financial records for payables and receivables.
Configuration emphasized standard ERP Financial module capabilities, including a centralized general ledger, accounts payable, accounts receivable, inventory valuation and order-entry billing records. The implementation used a multiuser installation model typical for the product, with a centralized company file and role based access controls to segregate duties between accounting, purchasing and warehouse staff.
Operational coverage extended across finance, accounting, purchasing and warehouse operations, aligning order-to-cash and procure-to-pay workflows with the financial ledgers. Data movement relied on the application data structures and common export import patterns for distribution workflows, enabling transactional posting and inventory updates from order processing into Intuit QuickBooks Enterprise.
Governance activities focused on consolidating accounting procedures, standardizing the chart of accounts, implementing user permission profiles and instituting audit trail practices to support month end close and compliance reporting. Training and phased adoption supported the rollout to finance and operational teams, embedding the ERP Financial application as the primary system for transactional accounting and inventory reporting.
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Brown Distributing Co., Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Brown Distributing Co., Inc implemented Olark Live Chat and deployed the solution as a customer facing chat widget on its corporate website. The deployment is categorized under Chatbots and Conversational AI and was intended to support real time customer engagement and conversational support across online touch points.
Olark Live Chat was configured to provide live messaging, visitor monitoring, and basic automated greetings, supporting customer service and online sales inquiry workflows. The front end website deployment embedded the Olark Live Chat widget across key pages of brown.com, routing visitors to available agents and capturing chat transcripts for operational review. Governance and operational ownership rested with web and customer service teams, which defined chat availability windows, staffing models, and usage policies to manage live response and escalation workflows.
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Brown Distributing Co., Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Brown Distributing Co., Inc implemented Adobe Connect. The deployment placed Adobe Connect on the company website to deliver browser-based conferencing and webinar access. This implementation establishes Adobe Connect as the Audio Video and Web Conferencing solution supporting both external customer engagement and internal collaboration use cases at Brown Distributing Co., Inc.
The work focused on standard Adobe Connect capabilities common to Audio Video and Web Conferencing deployments, including persistent virtual rooms, scheduled meeting and webinar hosting, screen and content sharing, recording, attendee management, and interactive engagement tools such as polls and breakout-style sessions. Adobe Connect was configured for embedded, on-site access so sessions could be initiated from the corporate site and attended within a browser without separate desktop clients.
Operationally the implementation emphasized web-embedded attendee workflows and browser-based joining to support sales, customer service, and employee training functions across the distribution organization. Governance attention centered on room provisioning, content management, and attendee registration workflows to enable consistent webinar delivery and internal meeting orchestration using Adobe Connect.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Brown Distributing Co., Inc SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2013 | 2013 |
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Brown Distributing Co., Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Brown Distributing Co., Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Brown Distributing Co., Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP/General Manager | VP | Operations | ||||
| Chief Financial and Operating Officer | CXO | Finance | ||||
| Vice President Finance | VP | Finance |
Apps Being Evaluated by Brown Distributing Co., Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||