South Croydon, CR2 0BS,
United Kingdom
Bryan S Ryan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bryan S Ryan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bryan S Ryan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bryan S Ryan has purchased the following applications: ECI KnowledgeSync for Business Process Management in 2018, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bryan S Ryan is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bryan S Ryan revenues, which have grown to $25.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bryan S Ryan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI KnowledgeSync | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Bryan S Ryan implemented ECI KnowledgeSync as part of its Business Process Management tooling to consolidate reporting and automate field service workflows. The deployment is reported alongside an April 2018 implementation of ECI e-automate, indicating coordinated use of KnowledgeSync with the e-automate platform.
ECI KnowledgeSync was applied to centralize reporting and automate service and field workflows, with emphasis on scheduled reports, event-driven alerts, and rule-based data synchronization to reduce manual processing. Functional focus areas included field service dispatch support, meter-reading data capture automation, and billing reconciliation processes within the service lifecycle.
The technical configuration integrated ECI KnowledgeSync with ECI e-automate to unify billing and service records for Ireland operations, supporting the firms field service and billing departments. Operational coverage targeted site-level field workflows and customer billing queues, aligning reporting feeds and service records for operational teams.
Process governance shifted ownership of consolidated reporting and exception handling into automated KnowledgeSync workflows, formalizing escalation paths for service teams. The vendor case study reports outcomes of reduced customer billing enquiries and reduced manual meter-reading effort in Ireland.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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