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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

BTC IT Services
Location
Escherweg 5,
Oldenburg, 26121,
Germany
Website
https://www.btc-it-services.com/
Phone
49 441 361920
Artw industry
Professional Services
Employee
Revenue

BTC IT Services Technographics

BTC IT Services Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by BTC IT Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 BTC IT Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that BTC IT Services has purchased the following applications: Microsoft 365 for Collaboration in 2019, Sitecore CMS for Web Content Management in 2016, Omninet Omnitracker for Incident Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems BTC IT Services is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Omninet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing BTC IT Services revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BTC IT Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

BTC IT Services Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Omninet Legacy Omninet Omnitracker Incident Management ITSM n/a 2019 2019
In 2019, BTC IT Services implemented Omninet Omnitracker for Incident Management. The deployment targeted the companys IT service operations to centralize incident intake, tracking, and resolution workflows across its enterprise service desk. Omninet Omnitracker was configured to provide core Incident Management capabilities including ticketing, SLA management, automated routing and escalation, and a user facing service portal for incident submission and status tracking. Configurations emphasized incident lifecycle management, priority mapping, root cause documentation, and standardized incident categorization to support repeatable workflows. Reporting and audit trails were enabled to support operational visibility and compliance requirements. Operational scope encompassed IT and service delivery teams within BTC IT Services, consolidating incident handling under a single process model and role based access controls. Governance changes included defined escalation paths, ownership assignments, and formalized incident closure and review processes to enforce accountability. The implementation positioned Omninet Omnitracker as the central ticketing and workflow engine for BTC IT Services Incident Management.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
IT Decision Makers and Key Stakeholders at BTC IT Services
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by BTC IT Services Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BTC IT Services Technographics

BTC IT Services is a Professional Services organization based in Germany, with around 1600 employees and annual revenues of $230.0 million.

BTC IT Services operates a diverse technology stack with applications such as Microsoft 365, Sitecore CMS and Omninet Omnitracker, covering areas like Collaboration, Web Content Management and Incident Management.

BTC IT Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Sitecore and Omninet.

BTC IT Services recently adopted applications including Microsoft 365 in 2019, Omninet Omnitracker in 2019 and Sitecore CMS in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of BTC IT Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates BTC IT Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete BTC IT Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.