AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Buckland Customs Brokers Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Customer Experience Customer Experience CRM n/a 2022 2022
In 2022, Buckland Customs Brokers implemented Microsoft Dynamics 365 Customer Experience to upgrade its sales CRM. The deployment replaced Salesforce and established a Customer Experience platform that links sales, account setup, pricing, and reporting workflows to back office finance processes. The Microsoft Dynamics 365 Customer Experience implementation included configured modules and capabilities for orchestrating price increase processes, account setup with e-signature, reporting and analytics, SharePoint file storage for customer documents, and the Dynamics App for Outlook to support sales productivity. Configuration work was led by an internal CRM Administrator who designed and developed the solution components, automated transactional workflows, and built reporting artifacts. Integration architecture tied Microsoft Dynamics 365 Customer Experience to Dynamics 365 Finance and Operations and to SharePoint for document management, with the Dynamics App for Outlook providing embedded email and activity synchronization. Operational scope centers on the sales and account management functions at Buckland Customs Brokers, with rollout activity driven from the St Thomas, Ontario administrative team and managed by the CRM Administrator from April 2022 to present.
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Automation, Sales Engagement CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at Buckland Customs Brokers
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Buckland Customs Brokers Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Buckland Customs Brokers Technographics

Buckland Customs Brokers is a Distribution organization based in Canada, with around 400 employees and annual revenues of $45.0 million.

Buckland Customs Brokers operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Zoom and Microsoft Dynamics 365 Customer Experience, covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Experience.

Buckland Customs Brokers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zoom Video Communications.

Buckland Customs Brokers recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2022, Microsoft Dynamics 365 Customer Experience in 2022 and Zoom in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Buckland Customs Brokers’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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