Buffalo Wild Wings
3 Glenlake Parkway NE,
Atlanta, 30328, GA,
United States
Atlanta, 30328, GA,
United States
1 866-704-0777
Retail
Buffalo Wild Wings Technographics
Buffalo Wild Wings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Buffalo Wild Wings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44000 Buffalo Wild Wings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Buffalo Wild Wings has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Phenom Talent CRM for Candidate Relationship Management in 2016, NCR Voyix Aloha POS for Point Of Sale in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Buffalo Wild Wings is running and its propensity to invest more and deepen its relationship with Oracle , Google , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Buffalo Wild Wings revenues, which have grown to $3.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Buffalo Wild Wings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Buffalo Wild Wings Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Buffalo Wild Wings implemented Oracle Cloud ERP as its ERP Financial platform. The implementation included Oracle Cloud Core HCM, Financials, Procurement and Oracle Business Intelligence Publisher BIP modules to centralize HR and finance operations across the United States.
The project scope covered data modeling and mapping from MS Great Plains to Oracle Cloud ERP for conversions and interfaces, including conversions of Employees, Work Structures, Employee Bank Accounts, Suppliers, GL Journal Balances, GL Journal Lines, Customers, Open AP Invoices, Open AR Invoices and Fixed Assets. Payment and treasury interfaces were implemented for Check, ACH, Wire and Positive Pay bank integrations. Custom report disposition and design and development work targeted BIP and OTBI reporting frameworks.
An onshore technical lead guided the Fusion implementation and owned end to end activities from requirement gathering through design, development and testing. Implementation governance included coordination between the client, onsite functional teams and offshore development teams, guiding offshore developers and reviewing and testing deliverables to ensure quality. The functional footprint affected finance, accounts payable, accounts receivable, treasury, procurement and HR processes.
Architecture and integration work focused on data conversion pipelines, interfaces to banking systems and configuration of Oracle Cloud Financials and Core HCM to align master data and transactional flows. Operational control emphasized conversion validation, report rationalization for BIP and OTBI and structured testing cycles with iterative defect remediation.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016, Buffalo Wild Wings implemented Phenom Talent CRM. The Phenom Talent CRM deployment, classified under Candidate Relationship Management, was put into operation using Phenom People and surfaced on the company careers portal at careers.buffalowildwings.com, supporting U.S. hiring channels and corporate recruiting activities.
Configuration centered on core Candidate Relationship Management capabilities including candidate profile management, talent pool segmentation, CRM pipeline configuration, nurture campaign orchestration, career site apply flow integration, interview scheduling, and recruiting analytics and reporting. The implementation leveraged Phenom Talent CRM to standardize applicant intake and to maintain persistent talent pools for both hourly and salaried hiring workflows.
Operational governance was structured around recruiting and hiring manager roles, establishing standardized candidate lifecycle workflows, qualification gates, and role based access controls. The Phenom Talent CRM integration with Phenom People on the Buffalo Wild Wings careers site formalized candidate engagement pathways and centralized CRM driven sourcing and pipelining for the talent acquisition function.
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Core HR | HCM |
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2018 | 2019 |
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Digital Coaching | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Onboarding | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Buffalo Wild Wings renewed its partnership with NCR Voyix and implemented NCR Voyix Aloha POS as its enterprise Point Of Sale platform. The renewal explicitly frames the deployment as part of a broader move to align Buffalo Wild Wings, within the Inspire Brands portfolio, to an integrated technology platform that targets improved guest experience, operational efficiency, and greater flexibility across its nationwide restaurant footprint.
NCR Voyix Aloha POS was positioned to deliver core Point Of Sale functionality including order capture and routing, menu configuration, payment processing and terminal management, and operational reporting and analytics. Configuration work emphasized standardizing point of sale workflows and menu orchestration consistent with restaurant POS operational terminology, while preserving flexibility for brand level menu and promotion changes.
The engagement centers on an integrated technology platform approach, with NCR Voyix providing POS services that interoperate with Buffalo Wild Wings operations and Inspire Brands technology objectives. Operational scope called out in the renewal covers Buffalo Wild Wings restaurants nationwide, with the platform intended to support front of house ordering, back of house routing, and centralized reporting for operations and finance teams.
Governance and rollout were described in terms of continuing partnership and alignment to a unified, scalable technology platform, which implies coordinated program governance between Buffalo Wild Wings business stakeholders and NCR Voyix. Stated outcomes in the renewal include elevating the guest experience, improving operational efficiency, and enabling flexibility across the brand, these outcomes were framed as explicit objectives of the NCR Voyix Aloha POS deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signage | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Buffalo Wild Wings
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Apps Being Evaluated by Buffalo Wild Wings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Buffalo Wild Wings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Buffalo Wild Wings digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Buffalo Wild Wings Technographics
Buffalo Wild Wings is a Retail organization based in United States,
with around 44000 employees and annual revenues of $3.67 billion.
Buffalo Wild Wings operates a diverse technology stack with applications such as
Oracle Cloud ERP, Phenom Talent CRM and NCR Voyix Aloha POS,
covering areas like ERP Financial, Candidate Relationship Management and Point Of Sale.
Buffalo Wild Wings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Phenom and NCR Voyix.
Buffalo Wild Wings recently adopted applications including
NCR Voyix Aloha POS in 2025, UPshow in 2022 and Google Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Buffalo Wild Wings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Buffalo Wild Wings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Buffalo Wild Wings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.