Norfolk, 23510, VA,
United States
BIIA Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BIIA Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 BIIA Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BIIA Insurance has purchased the following applications: Paystand B2B Payment Automation for Payment Processing in 2020, Formilla.com for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BIIA Insurance is running and its propensity to invest more and deepen its relationship with Paystand , Formilla.com , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BIIA Insurance revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BIIA Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paystand | Legacy | Paystand B2B Payment Automation | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, BIIA Insurance implemented Paystand B2B Payment Automation, deploying a Payment Processing solution to centralize customer payments and streamline Accounts Receivable workflows. The deployment went live in days and was embedded into BIIA’s website to provide a customer-facing payment portal that directed payers away from manual channels such as mailed checks and phone payments, addressing the accounting team’s need to reduce staff time and fee uncertainty.
Paystand B2B Payment Automation was configured to process ACH, credit card, and debit card payment forms through a single digital payment gateway. The implementation emphasized automated processing and reduced manual intervention, and it delivered blended rate fee visibility to give the finance team consistent, predictable cost information for card transactions. The setup preserved the company’s existing invoicing workflow by integrating the payment gateway with BIIA’s invoicing system to enable one-click customer payment flows.
Operational coverage focused on the accounting and back-office functions, with the payment gateway embedded on the company website to capture customer payments and update receivables processes. The architecture routed customer-initiated payments through Paystand’s gateway into BIIA’s billing workflow, improving collections velocity and minimizing staff handling of payment data. Governance changes included driving customers to the website and centralizing payment acceptance to reduce fragmented payment methods.
BIIA reported measurable outcomes tied to the rollout, including a 65% improvement in back-office efficiency, a 42% increase in bills paid digitally, and a 50% decrease in transaction costs. Company leadership also stated that the shift to Paystand saved the organization millions by eliminating higher online processing fees.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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