AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Burtons Biscuit Tech Stack and Enterprise Applications

Burtons Biscuit ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP n/a 2017 2017
In 2017 Burtons Biscuit implemented SAP ERP ECC 6.0 to centralize core finance and transaction processing across its UK operations, establishing a single SAP ERP ECC 6.0 instance to support corporate accounting and operational finance. The deployment targeted ERP Financial capabilities to provide a unified general ledger, accounts payable and receivable workflows, and cost accounting controls aligned with the company finance function. Configuration work focused on standardizing financial master data, chart of accounts, and posting rules, while aligning SAP ERP ECC 6.0 financial ledgers with downstream operational processes. Implementation included configuration of invoice processing, receivables management, and supplier settlement workflows, and extended to automation of paperwork creation and customer specific label formats to support order fulfillment and billing accuracy. Operational integrations implemented as part of the program included onboarding customers to EDI processes and integrating new business units into the central SAP instance, as well as enhancements to inbound and outbound RF gun processes used in warehouse operations. The Information Systems team delivered technical support and coordination for these integrations, ensuring transactional flows between warehouse scanning, EDI messaging, and finance posting remained synchronized across sites all over the United Kingdom. Governance and operational change were managed within the Information Systems function, which implemented process controls for paperwork and label standardization and established support workflows for end users across multiple sites. Projects were run as discrete initiatives to integrate acquisitions and customer EDI requirements, with ongoing operational support to maintain SAP ERP ECC 6.0 finance and transaction integrity.
ERP Financial ERP 2017 2017
ERP Financial ERP 2020 2020
Burtons Biscuit HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workpro Legacy Workpro HR Case management HR Service Delivery HCM n/a 2023 2023
In 2023 Burtons Biscuit implemented Workpro HR Case management to centralise HR Service Delivery across multiple UK manufacturing sites. The deployment was positioned to consolidate case intake, tracking and SLA management into a single system to reduce reliance on email and spreadsheets. Workpro HR Case management was configured to provide structured case records, SLA tracking and improved case visibility for HR teams. The implementation emphasized standardised case workflows and role based access for HR Shared Services and Employee Relations, enabling consistent logging and prioritisation of employee issues. The system was integrated with Burtons Biscuit main HR system to auto populate contact data and reduce manual data entry during case creation. Operational scope included HR Shared Services and Employee Relations functions across the company manufacturing sites in the United Kingdom, with the platform serving as the primary HR support channel. Governance changes focused on centralised case ownership and formal SLA adherence processes to replace ad hoc email and spreadsheet handling. The published 2023 case study reports improved SLA adherence, greater case visibility and enhanced employee service as primary outcomes of the Workpro HR Case management implementation.
Burtons Biscuit Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2018 2018
In 2018 Burton's Biscuit implemented Microsoft Power BI to centralize reporting and analytic workflows supporting customer service, short term demand forecasting, warehousing and distribution. The rollout emphasized Analytics and BI capabilities for self-service reporting, statistical analysis, and creation of detailed operational dashboards for commercial and operations teams. Microsoft Power BI was configured for report authoring, dashboarding, ad hoc analysis and statistical reporting, with analysts building data models and visualizations to evaluate complex datasets and identify trends. Reporting workflows leveraged Excel for source data manipulation and Power BI for visualization, while analysts applied statistical techniques and VBA enhanced workbooks to prepare and validate inputs prior to publishing. Integrations reflected in-house Microsoft tooling, with Power BI consuming data from various internal sources and linking to Excel workbooks, and automation workflows created using Microsoft Flow alongside Visual Basics for Applications to orchestrate repeatable refresh and report generation tasks. Operational coverage included customer account reporting, short term demand forecasting, customer service metrics, warehousing metrics and distribution performance, supporting both business and account-level reporting needs. Governance was analyst led, using iterative development and business case approvals to test new processes and build tools for both internal teams and customer account use. The implementation narrative positions Burton's Biscuit Microsoft Power BI Analytics and BI deployment as an operational analytics foundation that consolidated reporting, introduced automation opportunities and formalized analytic workflows across supply chain and customer service functions.
Burtons Biscuit Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Burtons Biscuit Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
Burtons Biscuit CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Burtons Biscuit Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2017 2017
Burtons Biscuit IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Burtons Biscuit CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Burtons Biscuit

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Burtons Biscuit Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Burtons Biscuit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Burtons Biscuit digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Burtons Biscuit Technographics
Burtons Biscuit is a Manufacturing organization based in United Kingdom, with around 1842 employees and annual revenues of $243.0 million.
Burtons Biscuit operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Workpro HR Case management and Microsoft Power BI, covering areas like ERP Financial, HR Service Delivery and Analytics and BI.
Burtons Biscuit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Workpro and Microsoft.
Burtons Biscuit recently adopted applications including Workpro HR Case management in 2023, Kentico Xperience CMS in 2021 and iPromote in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Burtons Biscuit’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Burtons Biscuit’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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