St. Albans, AL1 3XH,
United Kingdom
Burtons Biscuit Technographics
Burtons Biscuit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Burtons Biscuit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1842 Burtons Biscuit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Burtons Biscuit has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, Workpro HR Case management for HR Service Delivery in 2023, Microsoft Power BI for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Burtons Biscuit is running and its propensity to invest more and deepen its relationship with SAP , Sage , Workpro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Burtons Biscuit revenues, which have grown to $243.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Burtons Biscuit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Burtons Biscuit Tech Stack and Enterprise Applications
Burtons Biscuit ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Burtons Biscuit implemented SAP ERP ECC 6.0 to centralize core finance and transaction processing across its UK operations, establishing a single SAP ERP ECC 6.0 instance to support corporate accounting and operational finance. The deployment targeted ERP Financial capabilities to provide a unified general ledger, accounts payable and receivable workflows, and cost accounting controls aligned with the company finance function.
Configuration work focused on standardizing financial master data, chart of accounts, and posting rules, while aligning SAP ERP ECC 6.0 financial ledgers with downstream operational processes. Implementation included configuration of invoice processing, receivables management, and supplier settlement workflows, and extended to automation of paperwork creation and customer specific label formats to support order fulfillment and billing accuracy.
Operational integrations implemented as part of the program included onboarding customers to EDI processes and integrating new business units into the central SAP instance, as well as enhancements to inbound and outbound RF gun processes used in warehouse operations. The Information Systems team delivered technical support and coordination for these integrations, ensuring transactional flows between warehouse scanning, EDI messaging, and finance posting remained synchronized across sites all over the United Kingdom.
Governance and operational change were managed within the Information Systems function, which implemented process controls for paperwork and label standardization and established support workflows for end users across multiple sites. Projects were run as discrete initiatives to integrate acquisitions and customer EDI requirements, with ongoing operational support to maintain SAP ERP ECC 6.0 finance and transaction integrity.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2020 | 2020 |
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Burtons Biscuit HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workpro | Legacy | Workpro HR Case management | HR Service Delivery | HCM | n/a | 2023 | 2023 |
In 2023 Burtons Biscuit implemented Workpro HR Case management to centralise HR Service Delivery across multiple UK manufacturing sites. The deployment was positioned to consolidate case intake, tracking and SLA management into a single system to reduce reliance on email and spreadsheets.
Workpro HR Case management was configured to provide structured case records, SLA tracking and improved case visibility for HR teams. The implementation emphasized standardised case workflows and role based access for HR Shared Services and Employee Relations, enabling consistent logging and prioritisation of employee issues.
The system was integrated with Burtons Biscuit main HR system to auto populate contact data and reduce manual data entry during case creation. Operational scope included HR Shared Services and Employee Relations functions across the company manufacturing sites in the United Kingdom, with the platform serving as the primary HR support channel.
Governance changes focused on centralised case ownership and formal SLA adherence processes to replace ad hoc email and spreadsheet handling. The published 2023 case study reports improved SLA adherence, greater case visibility and enhanced employee service as primary outcomes of the Workpro HR Case management implementation.
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Burtons Biscuit Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018 Burton's Biscuit implemented Microsoft Power BI to centralize reporting and analytic workflows supporting customer service, short term demand forecasting, warehousing and distribution. The rollout emphasized Analytics and BI capabilities for self-service reporting, statistical analysis, and creation of detailed operational dashboards for commercial and operations teams.
Microsoft Power BI was configured for report authoring, dashboarding, ad hoc analysis and statistical reporting, with analysts building data models and visualizations to evaluate complex datasets and identify trends. Reporting workflows leveraged Excel for source data manipulation and Power BI for visualization, while analysts applied statistical techniques and VBA enhanced workbooks to prepare and validate inputs prior to publishing.
Integrations reflected in-house Microsoft tooling, with Power BI consuming data from various internal sources and linking to Excel workbooks, and automation workflows created using Microsoft Flow alongside Visual Basics for Applications to orchestrate repeatable refresh and report generation tasks. Operational coverage included customer account reporting, short term demand forecasting, customer service metrics, warehousing metrics and distribution performance, supporting both business and account-level reporting needs.
Governance was analyst led, using iterative development and business case approvals to test new processes and build tools for both internal teams and customer account use. The implementation narrative positions Burton's Biscuit Microsoft Power BI Analytics and BI deployment as an operational analytics foundation that consolidated reporting, introduced automation opportunities and formalized analytic workflows across supply chain and customer service functions.
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Burtons Biscuit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Burtons Biscuit Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Burtons Biscuit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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Burtons Biscuit Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Burtons Biscuit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Burtons Biscuit CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Burtons Biscuit
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Burtons Biscuit Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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