Bus Parts Warehouse
1 Thermold Dr,
Manlius, 13104, NY,
United States
Manlius, 13104, NY,
United States
1 315-682-8834
Retail
Bus Parts Warehouse Technographics
Bus Parts Warehouse Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bus Parts Warehouse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Bus Parts Warehouse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bus Parts Warehouse has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, Oracle NetSuite Commerce for eCommerce in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bus Parts Warehouse is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bus Parts Warehouse revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bus Parts Warehouse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bus Parts Warehouse Tech Stack and Enterprise Applications
Bus Parts Warehouse AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Bus Parts Warehouse implemented LiveChat on its corporate website, deploying the LiveChat application within the Chatbots and Conversational AI category to handle customer inquiries and site-based engagement. The deployment is web-first, embedding the LiveChat widget across product and support pages to provide real-time messaging for sales and customer support interactions. Operational coverage is focused on customer-facing functions, with internal agent teams routing conversations, managing chat transcripts, and using preconfigured replies to accelerate responses.
The LiveChat deployment configuration emphasizes a lightweight setup suitable for a small retail organization, leveraging the agent console, canned responses, visitor tracking and transcript logging to support agent workflows. No external integrations were specified in the source data, so the implementation centers on the website widget and internal inbox routing for support and order questions. Governance was organized around simple response ownership and chat handling rules across customer support and e-commerce functions to maintain consistent online service behavior.
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Bus Parts Warehouse Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Bus Parts Warehouse implemented Microsoft 365 to provide Collaboration capabilities across the organization. Microsoft 365 is used on their website and across internal workflows to support core business communication, email, and document access for the retailer.
Deployment is cloud-first using a Microsoft 365 tenant model, with standard Collaboration modules including Exchange Online for email, SharePoint Online for centralized document libraries, Microsoft Teams for synchronous and asynchronous team communication, and OneDrive for personal file sync. Configuration patterns are proportionate to a 40 person retailer, emphasizing role based access, mailbox provisioning, and site collection governance to manage supplier documents, product catalogs, and internal policies.
Operational coverage spans customer service, sales, finance, and warehouse operations, with Microsoft 365 serving as the primary Collaboration platform across those functions. Administration is implemented at the tenant level with Azure Active Directory for identity and single sign on, and governance focuses on site provisioning policies, external sharing controls, and centralized account management to align collaboration with retail workflows.
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Bus Parts Warehouse eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2006 | 2006 |
In 2006, Bus Parts Warehouse implemented Oracle NetSuite Commerce for eCommerce to manage its online retail storefront and the end to end order lifecycle. The small United States based retailer with approximately 40 employees configured the application to support catalog management, product merchandising, shopping cart and checkout workflows, customer account management, and order management to centralize online sales operations.
Oracle NetSuite Commerce was provisioned in a cloud hosted configuration consistent with typical eCommerce deployments, enabling centralized storefront administration and catalog maintenance appropriate to the company size. The implementation emphasized standard eCommerce functional modules including catalog and pricing administration, inventory aware ordering, fulfillment orchestration, and customer service workflow support, and governance centered on role based administration, consolidated product data management, and release aligned update cadence to maintain storefront and merchandising continuity.
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Bus Parts Warehouse CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Bus Parts Warehouse IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bus Parts Warehouse
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Sales Manager | Manager | Sales | |
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Territory Sales Manager | Manager | Sales | |
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Inside Sales Manager & IT Director | Manager | IT | |
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Operations Manager | Manager | Finance | |
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President & CEO | CXO | Finance | |
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Territory Sales Manager | Manager | Sales | |
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Apps Being Evaluated by Bus Parts Warehouse Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bus Parts Warehouse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bus Parts Warehouse digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bus Parts Warehouse Technographics
Bus Parts Warehouse is a Retail organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
Bus Parts Warehouse operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Oracle NetSuite Commerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Bus Parts Warehouse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Oracle.
Bus Parts Warehouse recently adopted applications including
Microsoft 365 in 2020, Constant Contact Email Marketing in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bus Parts Warehouse’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bus Parts Warehouse’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bus Parts Warehouse technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.