Telford, TF1 7YB, X,
United Kingdom
Busch Vacuum Pumps and Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Busch Vacuum Pumps and Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Busch Vacuum Pumps and Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Busch Vacuum Pumps and Systems has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2018, Moodle LMS for Learning and Development in 2019, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Busch Vacuum Pumps and Systems is running and its propensity to invest more and deepen its relationship with Sage , Moodle , Empxtrack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Busch Vacuum Pumps and Systems revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Busch Vacuum Pumps and Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Busch Vacuum Pumps and Systems implemented Sage Business Cloud X3 ex Sage ERP X3 as its ERP Financial system. The deployment centered on financial and inventory control capabilities to manage payments, stock flow, internal operations and price adjustments across finance and operations functions.
Sage Business Cloud X3 was configured to support core ERP Financial workflows including payment processing, inventory valuation and stock checks, and price management to accommodate inflationary changes at the start of the financial year. The implementation was paired with process documentation, notably a Proposify software guide used for in house training to standardize proposal, quote and contract creation and to align sales tendering with finance controls.
Operational integration extended beyond the ERP Financial core, with Podio business management cloud used to synchronize workflow and uphold service and business performance standards, Microsoft Excel used to collect and analyze external market data to inform client portfolio and investment justification, and WordPress used to create test and launch a new company website to improve client acquisition and ease of use. These systems were used in concert to connect service delivery, sales quoting and finance reconciliation processes.
Governance activity included documented training materials for Proposify, periodic stock checks and an annual price amendment process to reflect inflation in the new financial year to ensure profitability. The combined landscape shows a coordinated set of tools around Sage Business Cloud X3 delivering integrated workflows for finance, inventory and sales operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Busch Vacuum Pumps and Systems deployed Moodle LMS as their Learning and Development platform. The Moodle LMS instance was provisioned on the company website to host structured training content for manufacturing, maintenance and corporate functions in the United Kingdom.
Core modules configured include course management, content hosting, assessment and quiz engines, and reporting dashboards, leveraging Moodle LMS native capabilities for enrollment, role based access and certificate issuance. Administrators implemented a course catalog and automated enrollment workflows to manage instructor led and self paced courses.
The implementation is embedded into the public website to provide a single access point for employees and to deliver SCORM compatible e learning and rich media content via Moodle LMS content delivery features. Governance established centralized LMS administration, named course owners and learner provisioning workflows to align Learning and Development processes with corporate training policies.
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Performance and Goal Management | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Busch Vacuum Pumps and Systems deployed LiveChat on its website. The LiveChat deployment is categorized as Chatbots and Conversational AI and establishes a real time web conversational layer for customer engagement on the corporate site.
Configuration emphasized a client side chat widget and a web based agent console, enabling real time messaging, canned responses, proactive chat invitations, visitor context such as page and session data, and transcript capture. Functional modules observed align with Chatbots and Conversational AI workflows, including conversation routing to online agents, standardized response templates, and session continuity across chat interactions.
Operational coverage focuses on handling customer service and commercial inquiries through the website, with agent workflows governed by published availability and escalation rules. Governance elements include agent training on conversational scripts, handling of chat transcripts for follow up, and routing rules to ensure consistent response processes across the customer engagement function.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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