Business Intelligence 101
2470 First St Suite, #204,
Livermore, 94550, CA,
United States
Livermore, 94550, CA,
United States
1 866-552-4101
Professional Services
Business Intelligence 101 Technographics
Business Intelligence 101 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Business Intelligence 101 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Business Intelligence 101 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Business Intelligence 101 has purchased the following applications: ClickDesk Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Oracle NetSuite SuiteCommerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Business Intelligence 101 is running and its propensity to invest more and deepen its relationship with ClickDesk , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Business Intelligence 101 revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Business Intelligence 101 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Business Intelligence 101 Tech Stack and Enterprise Applications
Business Intelligence 101 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Business Intelligence 101 implemented ClickDesk Live Chat on its website to provide a persistent client engagement channel. The ClickDesk Live Chat deployment sits within the Chatbots and Conversational AI category and serves as the primary real time contact point for prospective clients visiting bi101.com.
The implementation uses the ClickDesk Live Chat web widget embedded on public site pages, configured to support live chat sessions, canned responses, offline messaging, visitor monitoring, and chat transcript capture. Configuration emphasizes lightweight SaaS delivery and single tenant administration appropriate for a 10 person professional services firm, with workflows focused on inbound inquiry routing and message escalation into existing email or ticket workflows.
Architecturally the solution is a cloud hosted conversational layer delivered through the website, providing session orchestration and transcript retention in the vendor console. Operational coverage is client facing functions including sales intake and customer support, with governance concentrated on site administration and message handling procedures to ensure consistent response behavior across the small team.
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Business Intelligence 101 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Business Intelligence 101 implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The 10-employee United States professional services firm uses Google Workspace (Formerly Google G-Suite) on their website and across core business functions including client consulting, content creation, and administrative operations.
Deployment centers on cloud-native Gmail for organizational email, Calendar for scheduling, Google Drive for centralized file storage, and Docs, Sheets, and Slides for real-time document collaboration, editing, and version control. The implementation also leverages Meet for remote meetings and shared Drives or team folders to organize client deliverables, proposals, and engagement artifacts.
Administration is managed through the Google Workspace Admin Console with domain-based account provisioning, group-based sharing controls, and device-aware access to support multi-device use across desktop and mobile. The rollout was organization-wide for all staff, and operational workflows were aligned to cloud document sharing, comment-driven review cycles, and calendar-centric client scheduling to standardize collaboration across the firm.
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Business Intelligence 101 eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015 Business Intelligence 101 implemented Oracle NetSuite SuiteCommerce to power its customer-facing website, adopting the eCommerce application to support an online storefront for its professional services offerings. Oracle NetSuite SuiteCommerce is presented on https://www.bi101.com as the primary commerce and client engagement layer for the firm, linking site-level product and service listings to the company website.
The implementation focused on standard SuiteCommerce functional modules, including storefront theming and content management, catalog and service listing management, shopping cart and checkout workflows, and order capture and fulfillment orchestration. Configuration work emphasized catalog structure, pricing rules and checkout form flows consistent with eCommerce platform practices, and the deployment used SuiteCommerce capabilities to present service packages and capture client orders online.
Operational governance centered on a compact administrative model appropriate for a 10 person professional services firm, with centralized content and catalog stewardship, defined order handling procedures, and role-based access to the Oracle NetSuite SuiteCommerce console. The deployment scoped to the company website and front-office selling and client intake functions, aligning the eCommerce application with the firm’s sales and service delivery workflows.
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Business Intelligence 101 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2004 | 2004 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Business Intelligence 101 TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Business Intelligence 101 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Business Intelligence 101
| First Name | Last Name | Title | Function | Department | Phone | |
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Marketing Manager | Manager | Marketing | |
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Operations Manager | Manager | Finance | |
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Account Manager | Manager | Sales | |
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President | CXO | Finance | |
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Client Services Manager | Manager | Customer Service | |
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Marketing Manager | Manager | Marketing | |
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Apps Being Evaluated by Business Intelligence 101 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Business Intelligence 101 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Business Intelligence 101 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Business Intelligence 101 Technographics
Business Intelligence 101 is a Professional Services organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Business Intelligence 101 operates a diverse technology stack with applications such as
ClickDesk Live Chat, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite SuiteCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Business Intelligence 101 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ClickDesk, Google and Oracle.
Business Intelligence 101 recently adopted applications including
NextRoll Cookie Consent Banner in 2019, Lumen Cloud (ex CenturyLink) in 2019 and Lumen CDN in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Business Intelligence 101’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Business Intelligence 101’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Business Intelligence 101 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.