Osnabrueck, 49078,
Germany
buw Germany Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by buw Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 buw Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that buw Germany has purchased the following applications: New Relic APM for Application Performance Management in 2015, Voxtron IrisBot for Chatbots and Conversational AI in 2015, Vimeo Online Video Editor for Video Editing in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems buw Germany is running and its propensity to invest more and deepen its relationship with New Relic , Voxtron , Vimeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing buw Germany revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for buw Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Voxtron | Legacy | Voxtron IrisBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 | In 2015, buw Germany implemented Voxtron IrisBot as part of an omnichannel contact center deployment using Voxtron Communication Center. The deployment targeted customer service and CRM operations in Germany, configuring inbound, outbound and email channels to support unified multichannel handling. The Voxtron Communication Center implementation delivered multichannel routing and unified reporting capabilities, and usage of Voxtron IrisBot modules for conversational routing and automated inquiry handling is inferred from the announcement. Voxtron IrisBot, within the Chatbots and Conversational AI category, is referenced to characterize the conversational layer likely embedded in the Communication Center architecture. Operational coverage centered on contact center operations across buw Germany, consolidating reporting and routing across channels to standardize agent and supervisor workflows. Functional terminology reflected in the deployment includes multichannel routing, unified reporting and conversational routing consistent with Chatbots and Conversational AI implementations. Governance emphasis moved toward centralized monitoring and orchestration of customer interactions, enabling consistent routing rules and unified reporting structures across sites in Germany. The public announcement explicitly cites unified reporting and multichannel routing as the primary gains from the Voxtron Communication Center deployment. |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2015 | 2015 | ||
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Web Content Management | Content Management |
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2015 | 2015 |
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