List of Voxtron IrisBot Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Voxtron IrisBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Voxtron IrisBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Voxtron IrisBot for Chatbots and Conversational AI include: ANWB, a Netherlands based Professional Services organisation with 3948 employees and revenues of $1.19 billion, VAV Versicherung Austria, a Austria based Insurance organisation with 180 employees and revenues of $191.0 million, buw Germany, a Germany based Professional Services organisation with 3200 employees and revenues of $175.0 million and many others.
Contact us if you need a completed and verified list of companies using Voxtron IrisBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Voxtron IrisBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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ANWB | Professional Services | 3948 | $1.2B | Netherlands | Voxtron | Voxtron IrisBot | Chatbots and Conversational AI | 2012 | n/a | In 2012, ANWB implemented Voxtron IrisBot on its public website. Voxtron IrisBot is a Chatbots and Conversational AI application configured to handle customer queries on ANWB’s contact and service pages and to support online customer service interactions. The deployment is delivered as a website-embedded conversational interface, providing a browser-based chat widget with session handling for web visitors. Functional modules implemented include natural language understanding, intent classification, dialogue management, multi-turn conversation handling, and FAQ and guided assistance flows, reflecting standard Chatbots and Conversational AI capabilities for first-line automation. Voxtron IrisBot was configured to present structured guidance and scripted troubleshooting paths for common service inquiries. Operational scope focuses on customer service and contact functions across ANWB’s web properties in the Netherlands, with content and conversation flows owned by the service organization. Governance and operational processes center on conversation design, content management, testing and iterative tuning, and escalation workflows that hand complex issues to human agents. The ANWB Voxtron IrisBot implementation positions the application within ANWB’s Chatbots and Conversational AI footprint for customer-facing support. | |
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buw Germany | Professional Services | 3200 | $175M | Germany | Voxtron | Voxtron IrisBot | Chatbots and Conversational AI | 2015 | n/a | In 2015, buw Germany implemented Voxtron IrisBot as part of an omnichannel contact center deployment using Voxtron Communication Center. The deployment targeted customer service and CRM operations in Germany, configuring inbound, outbound and email channels to support unified multichannel handling. The Voxtron Communication Center implementation delivered multichannel routing and unified reporting capabilities, and usage of Voxtron IrisBot modules for conversational routing and automated inquiry handling is inferred from the announcement. Voxtron IrisBot, within the Chatbots and Conversational AI category, is referenced to characterize the conversational layer likely embedded in the Communication Center architecture. Operational coverage centered on contact center operations across buw Germany, consolidating reporting and routing across channels to standardize agent and supervisor workflows. Functional terminology reflected in the deployment includes multichannel routing, unified reporting and conversational routing consistent with Chatbots and Conversational AI implementations. Governance emphasis moved toward centralized monitoring and orchestration of customer interactions, enabling consistent routing rules and unified reporting structures across sites in Germany. The public announcement explicitly cites unified reporting and multichannel routing as the primary gains from the Voxtron Communication Center deployment. | |
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VAV Versicherung Austria | Insurance | 180 | $191M | Austria | Voxtron | Voxtron IrisBot | Chatbots and Conversational AI | 2016 | n/a | In 2016, VAV Versicherung Austria implemented Voxtron IrisBot as part of a deployment of the Voxtron Communication Center to modernize omnichannel customer service and CRM operations across its Austrian service organization. The initiative targeted customer service workflows with the explicit goals of improving routing and clearing email backlogs. The deployment leveraged capabilities in the Chatbots and Conversational AI category, with Voxtron IrisBot providing a conversational front end, automated email triage and multichannel routing logic. Configuration focused on queue orchestration, rule based routing and agent assist functionality to shift routine message handling toward automated workflows while preserving human escalation paths. Operational coverage centered on the customer service department in Austria, where omnichannel queues and routing rules were instrumented to support CRM related case handling and inbound email clearing processes. Governance adjustments emphasized new routing policies and message clearing workflows, and documented process changes aligned operations to the Voxtron Communication Center and Voxtron IrisBot implementation. |
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