Rochester, 14623, NY,
United States
Buyquest Technographics
Buyquest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Buyquest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Buyquest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Buyquest has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2016, Zoho Mail for Collaboration in 2017, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Buyquest is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Automattic , Fast Simon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Buyquest revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Buyquest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Buyquest Tech Stack and Enterprise Applications
Buyquest AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Buyquest implemented Zoho SalesIQ on its website. The small communications company with 20 employees deployed Zoho SalesIQ as a web chat and visitor engagement layer, aligning the rollout with the Chatbots and Conversational AI category to capture real time site interactions and qualify inbound interest.
The deployment centers on the Zoho SalesIQ web widget delivering live chat and automated conversational workflows, combined with visitor tracking and proactive chat triggers to surface contextual signals for agents. Configuration emphasized chat routing and basic conversational scripts to support sales and customer support use cases, with operational ownership placed with the sales and support teams to manage responses, handoffs, and conversational governance.
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Buyquest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Buyquest deployed Zoho Mail as its Collaboration solution to centralize company email and webmail access. The implementation is visible on Buyquest's website, indicating Zoho Mail is configured for domain-based email hosting and public-facing webmail access tied to the corporate domain. At a 20 person communications firm, the deployment scope is company-wide corporate email, calendar, and contact management to support internal collaboration and external client correspondence.
Zoho Mail configuration includes standard Collaboration modules such as hosted email, webmail interface, shared calendars, and contact directories to support routine communication workflows. Operational governance is consistent with small-business deployments, with a centralized administrator responsible for mailbox provisioning, DNS routing for email, access controls, and basic security settings to enforce consistent user onboarding and policy enforcement. The presence of the Zoho Mail application on the website indicates domain-level integration for email routing and webmail access, embedding the collaboration platform into Buyquest’s core communication stack.
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Buyquest eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
Buyquest implemented WooCommerce in 2021, deploying the Automattic application as the primary eCommerce storefront on its public website. The WooCommerce implementation delivers core eCommerce functionality including product catalog management, shopping cart and checkout workflows, and order capture and management modules. Buyquest uses WooCommerce as its central application to manage online sales and customer transactions.
The deployment is structured around website-based commerce, with catalog and content administration consolidated into site administration workflows to support sales and operations. Configuration work focused on storefront presentation, product and inventory configuration, checkout workflow setup, and order management modules, leveraging typical WooCommerce extensibility for payments and fulfillment where required. Governance is organized around website content owners and operations staff who control product updates and order processing, aligning online catalog changes with customer service and fulfillment activities.
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Buyquest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2008 | 2008 |
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Buyquest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Buyquest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President, CEO and CFO | CXO | Finance | ||||
| Director of Marketing & Fulfillment | Director | Marketing | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Buyquest Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||