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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

C.I.A.M Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPlug Legacy PayPlug Payment Processing ERP Financial Management n/a 2022 2022
In 2022, C.I.A.M implemented PayPlug on its public website to manage online checkout payments. C.I.A.M is an Italy-based distribution company with approximately 500 employees and reported revenue of 77,000,000, the deployment targets the e-commerce payment channel and centralizes web transaction capture. The implementation leverages PayPlug to provide core Payment Processing capabilities, including online card acceptance, hosted payment pages, tokenization of payment credentials, and standard payment authorization and capture workflows. Configuration work focused on checkout integration, secure form embedding or redirection, and handling payment event notifications for downstream processing. Operational scope for PayPlug is the website e-commerce function, with direct impact on sales and finance business functions responsible for transaction acceptance, reconciliation, settlements, and refunds. Payment event streams from PayPlug are routed into internal reconciliation and order management workflows to ensure transaction status alignment. Governance and process changes established finance ownership for settlements and chargeback handling, while e-commerce technical owners manage the live payment pages and webhook subscriptions. PayPlug Payment Processing now serves as C.I.A.M's primary online payment capture layer for web transactions.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smartsupp.com Legacy Smartsupp.com Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PrestaShop Legacy PrestaShop eCommerce eCommerce n/a 2012 2012
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at C.I.A.M
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by C.I.A.M Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD C.I.A.M Technographics

C.I.A.M is a Distribution organization based in Italy, with around 500 employees and annual revenues of $77.0 million.

C.I.A.M operates a diverse technology stack with applications such as PayPlug, Smartsupp.com and PrestaShop, covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.

C.I.A.M has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPlug, Smartsupp.com and PrestaShop.

C.I.A.M recently adopted applications including PayPlug in 2022, Worldz in 2022 and Smartsupp.com in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of C.I.A.M’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates C.I.A.M’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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