Edison, 8837, NJ,
United States
C+A Global Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by C+A Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 C+A Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that C+A Global has purchased the following applications: Microsoft 365 for Collaboration in 2018, Weebly eCommerce for eCommerce in 2018, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems C+A Global is running and its propensity to invest more and deepen its relationship with Microsoft , Weebly , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing C+A Global revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C+A Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 C+A Global implemented Microsoft 365 as its primary Collaboration platform to support email, document management, and team communication across its manufacturing organization. The deployment is visible on the corporate website, indicating a cloud tenant provisioning that is surfaced for corporate contact and content sharing.
Microsoft 365 deployment included standard Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Microsoft Teams for real time chat and meetings, with Office desktop and web apps for productivity. Configuration emphasis aligned with collaboration workflows, document co authoring, and shared team sites to support engineering, operations, and commercial teams.
The implementation was delivered as a cloud hosted Microsoft 365 tenant, centrally administered for user provisioning and identity management, and surfaced on the website for contact and collaborative content access. Operational coverage targeted corporate functions across the United States, with tenant level governance for user accounts, security groups, and access controls to manage collaboration and information sharing.
Governance and rollout focused on tenant administration, role based access controls, and phased user onboarding to align collaboration policies with departmental workflows. Microsoft 365 is the named application used by C+A Global in 2018 for Collaboration across business functions including communications, document lifecycle, and internal collaboration.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Weebly | Legacy | Weebly eCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, C+A Global implemented Weebly eCommerce to power its corporate website. The deployment uses the Weebly eCommerce hosted storefront and content management capabilities to surface a public product catalog, shopping cart, and checkout on the company website operating in the United States, aligning the implementation with the eCommerce category.
Functional capabilities configured include storefront presentation, product catalog management, shopping cart and checkout flows, and basic order capture and order management workflows. Operational coverage centers on web sales and marketing, with business functions such as sales, marketing, and customer service relying on the site for lead capture, online orders, and product information, while governance emphasizes content and catalog administration within the website CMS and operational processes for order handling and fulfillment coordination.
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Shipping Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, C+A Global implemented Zendesk Service to provide Customer Support through its corporate website. The deployment established a cloud hosted service desk using Zendesk Service to centralize inbound web inquiries and structured ticket management for the customer service organization.
Configuration emphasized core ticketing capabilities, with an embedded web widget on the public website, help center content management, email channel ingestion, custom ticket forms, automated routing rules, agent macros, and SLA tracking to standardize case handling. Zendesk Service was configured to support agent workspaces and reporting workflows typical for a small to mid sized manufacturing support operation.
Operational coverage focused on the customer support function serving C+A Global in the United States, with centralized administration for account configuration and role based permissions. Governance included documented triage and escalation workflows, staged agent onboarding and training, and continued configuration of ticketing rules and help center content to align service delivery with business processes.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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