Heerlen, NL-6419 DJ,
Netherlands
Cadac, Group. Technographics
Cadac, Group. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cadac, Group. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 Cadac, Group. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cadac, Group. has purchased the following applications: Buckaroo for Payment Processing in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cadac, Group. is running and its propensity to invest more and deepen its relationship with Buckaroo , Freshworks , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cadac, Group. revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cadac, Group. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cadac, Group. Tech Stack and Enterprise Applications
Cadac, Group. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Buckaroo | Legacy | Buckaroo | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Cadac, Group implemented Buckaroo for Payment Processing on its public website. The deployment centralizes online payment acceptance for client-facing billing and web checkout flows used by the professional services firm.
Configuration centers on Buckaroo's cloud-hosted payment gateway and hosted payment page capabilities, enabling card and common alternative payment method processing and client-side tokenization to limit PCI scope. The implementation aligns payment capture, authorization, and settlement workflows with Cadac, Group's web-based engagement and billing processes.
The Buckaroo integration is embedded directly in the company website checkout, invoking Buckaroo payment flows at invoice and project checkout points. Operational scope is primarily customer-facing e-commerce and billing touchpoints, impacting finance for payment collection and customer service for payment support.
Governance was organized around payment operations and billing workflow updates, with finance owning reconciliation and web operations managing the front-end integration and configuration. Rollout focused on website payment flows, and no additional system integrations are specified in the available source information.
|
Cadac, Group. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cadac Group implemented Freshdesk Messaging (Formerly Freshchat) on its website. Cadac Group implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution to deliver web-based customer service and pre-sales engagement, embedding conversational interactions into customer-facing workflows.
The deployment follows a SaaS web-embedded architecture with a site-hosted chat widget that connects to Freshdesk Messaging cloud services for bot orchestration, live agent handoff and centralized conversation inbox management. Functional capabilities implemented align with Chatbots and Conversational AI, including automated messaging and AI assisted bot flows, proactive messaging, canned responses and agent routing to support both synchronous and asynchronous web chat interactions. Governance emphasis was placed on configuring bot to agent handoff and maintaining a unified conversation inbox for support and sales teams to align conversational routing with existing business processes.
|
Cadac, Group. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Cadac, Group implemented Adobe Connect to support Audio Video and Web Conferencing for client engagement and internal collaboration. The implementation surfaces Adobe Connect directly on their public website, enabling hosted web meetings and customer-facing webinar sessions alongside internal team meetings, which indicates an embedded web-conferencing layer in their digital engagement stack. This deployment shows Cadac, Group using Adobe Connect to centralize live remote interaction within its externally accessible site.
Configuration emphasized category-aligned capabilities such as persistent meeting rooms, webinar scheduling and registration, screen sharing, and session recording, with content and session management handled through the Adobe Connect application. Operational coverage spans client-facing professional services delivery and internal collaboration workflows, accessed by external participants through the website and by staff for service delivery. Governance details are not specified, however the website-based provisioning implies centralized administration of meeting templates and session content within Cadac, Group.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Cadac, Group. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Cadac, Group. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
Cadac, Group. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2015 | 2015 |
|
Cadac, Group. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Cadac, Group. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Cadac, Group. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Cadac, Group. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Cadac, Group.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cadac, Group. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||