Cafe Rio
1245 E Brickyard Rd, Suite 600,
Salt Lake City, 84116, UT,
United States
Salt Lake City, 84116, UT,
United States
1 801-441-5000
Leisure and Hospitality
Cafe Rio Technographics
Cafe Rio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cafe Rio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Cafe Rio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cafe Rio has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2015, Harri ATS for Applicant Tracking System in 2018, NCR Voyix Aloha POS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cafe Rio is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Harri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cafe Rio revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cafe Rio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cafe Rio Tech Stack and Enterprise Applications
Cafe Rio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP Accounts Payable | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Cafe Rio implemented Oracle Cloud ERP Accounts Payable. The Oracle Cloud ERP Accounts Payable deployment established an AP Automation capability within Cafe Rio's corporate finance organization.
Implementation was executed as part of a broader Oracle Cloud finance suite that included General Ledger, Fixed Assets, accounts payable and electronic invoicing, with the Vice President and Corporate Controller overseeing the program. The AP Automation implementation concentrated on vendor invoice capture, electronic invoicing intake, invoice-to-ledger matching and workflow-based invoice approvals, with configuration aligned to standard invoice routing and exception handling practices.
The Oracle Cloud ERP Accounts Payable instance was integrated with Oracle Cloud General Ledger and Fixed Assets to consolidate postings, accruals and asset capitalization within a unified financial architecture. Operational scope centered on the corporate finance and accounting teams, led by a ten-person accounting group, and extended to finance processes that support store openings and operational reporting. Functional coverage included supplier invoice processing, approval workflow orchestration and creation of payment-ready ledger entries.
Governance and control work accompanied the deployment, with formalized internal controls over financial reporting implemented and maintained as part of ICOFR processes under the Corporate Controller's oversight. During the same period the controller reported reduced annual audit fees by $150K and negotiated lower business insurance costs, outcomes recorded within the finance function while Oracle Cloud ERP Accounts Payable was in production.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2016 | 2016 |
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Cafe Rio HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harri | Legacy | Harri ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Cafe Rio deployed Harri ATS. Harri ATS serves as the companys Applicant Tracking System and is implemented directly on the Cafe Rio careers pages on its public website, capturing applicant flows from job listings to candidate profiles.
The Harri ATS implementation centers on standard Applicant Tracking System capabilities, including online job posting, career site job display, candidate profile management, pipeline stage tracking, resume parsing, interview scheduling, and offer workflow orchestration. Configuration emphasis included job requisition templates and standardized applicant stages to support high-volume hourly hiring typical of the leisure and hospitality context.
Operational coverage extends to recruiting and talent acquisition functions, with the Harri ATS handling applications submitted via the Cafe Rio website and routing candidates to store-level managers and corporate HR users. The deployment aligns the careers page user experience with internal applicant workflow, enabling staff to manage requisitions and candidate communications from the Harri ATS interface.
Governance for the Harri ATS implementation focused on role-based access controls and hiring workflow standardization, with configuration of approval steps and candidate handoffs to reflect store hiring and corporate recruiting responsibilities. The implementation narrative is anchored to the Harri ATS Applicant Tracking System and the embedded careers site integration described on the Harri site.
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Cafe Rio ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Cafe Rio implemented NCR Voyix Aloha POS as its Point Of Sale platform across its restaurant system. The deployment targeted over 130 locations and centralized order capture, payment authorization, and channel routing for in-restaurant, takeout, and online orders.
Configuration work focused on NCR Voyix Aloha POS modules for POS operations, Takeout, Kitchen, and Online Ordering, with a maintained master image and configuration stack to ensure consistency and compliance. The implementation included a systemwide rollout of kitchen display hardware and software, and ongoing maintenance of master images to keep POS configurations synchronized.
Integrations included a migration of the gift card platform from Aloha Stored Value ASV to Stored Value Solutions SVS, with technical lead responsibilities for configuring, testing, and rolling out the SVS integration and providing post go live support. Cafe Rio also introduced Third Party Delivery integrations to route orders directly into the POS, launching a 12 store pilot within two weeks and completing a full system rollout within four months.
Operational governance created a single escalation tier for restaurant systems, providing after hours on call assistance, resolution documentation, and training for support teams. Deployment procedures covered ordering, staging, installation, and validation of POS hardware, including creation of detailed documentation for onsite technicians to execute three distinct installation configurations with minimal guidance.
Ongoing operational practices included defined processes to onboard gift card solutions to new restaurants, standardized configuration management of master images, and training and documentation for kitchen display and 3PD workflows. NCR Voyix Aloha POS remains the core Point Of Sale control point for Cafe Rio business functions spanning dining room operations, takeout, kitchen execution, and delivery order orchestration.
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Cafe Rio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Cafe Rio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Cafe Rio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Cafe Rio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Cafe Rio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Cafe Rio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cafe Rio
| First Name | Last Name | Title | Function | Department | Phone | |
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Controller | Director | Finance | |
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Director of FP&A | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Vice President of Financial Planning & Analysis | VP | Finance | |
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IT Manager | Manager | IT | |
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Accountant | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Manager of Restaurant Systems | Manager | IT | |
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Apps Being Evaluated by Cafe Rio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cafe Rio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cafe Rio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cafe Rio Technographics
Cafe Rio is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $200.0 million.
Cafe Rio operates a diverse technology stack with applications such as
Oracle Cloud ERP Accounts Payable, Harri ATS and NCR Voyix Aloha POS,
covering areas like AP Automation, Applicant Tracking System and Point Of Sale.
Cafe Rio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Harri and NCR Voyix.
Cafe Rio recently adopted applications including
Punchh in 2025, Hotjar in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cafe Rio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cafe Rio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cafe Rio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.