Cakemail
4035 St Ambroise St, Suite 200,
Montreal, H4C 2E1, QC,
Canada
Montreal, H4C 2E1, QC,
Canada
1 514-316-1550
Professional Services
Cakemail Technographics
Cakemail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cakemail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Cakemail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cakemail has purchased the following applications: FreshBooks for ERP Financial in 2012, Olark Live Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cakemail is running and its propensity to invest more and deepen its relationship with FreshBooks , BlueSnap , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cakemail revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cakemail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cakemail Tech Stack and Enterprise Applications
Cakemail ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshBooks | Legacy | FreshBooks | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Cakemail implemented FreshBooks as its ERP Financial application and is using FreshBooks on their website. The 20 employee professional services firm standardized core accounting and client billing through FreshBooks, consolidating invoicing, expense tracking, time billing and basic accounts receivable workflows into a single cloud accessible application.
Deployment follows a cloud SaaS model consistent with FreshBooks, with billing and invoice pages surfaced through the corporate website to support client payments and engagement. Operational ownership sits with finance, with configuration focused on chart of accounts alignment, invoice templates, tax and payment terms, and role based access controls to govern billing and receivables processes across sales and delivery functions.
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Payment Processing | ERP |
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2017 | 2017 |
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Cakemail AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Cakemail implemented Olark Live Chat on its public website. Cakemail implemented Olark Live Chat, classified in the Chatbots and Conversational AI category, as a website-embedded conversational tool to support customer support and lead capture workflows.
The deployment uses a lightweight front end chat widget paired with a hosted agent console, aligned with standard Chatbots and Conversational AI functional modules such as real time messaging, canned responses, visitor context capture, transcript logging, and offline messaging. Operational scope is focused on Cakemail's website traffic and the company support and sales functions, with administration and governance managed at the company level consistent with a 20 person professional services organization, and handoff into internal support workflows handled through the chat platform's agent controls.
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Cakemail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Cakemail implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The deployment covers the full company and supports roughly 20 employees, and Cakemail is using Google Workspace (Formerly Google G-Suite) on their website. Google Workspace (Formerly Google G-Suite) provides core business functions including hosted email, calendaring, and cloud document collaboration for the professional services firm.
The implementation leverages Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet to enable synchronous and asynchronous collaboration, with centralized administration via the Google Admin console for account provisioning and domain management. Configuration elements include shared drives for document storage, group-based access controls for team collaboration, and calendar sharing to coordinate internal schedules, with operational coverage focused on internal communications, marketing, and customer-facing email services.
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Cakemail CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Cakemail ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Cakemail PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Cakemail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cakemail
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cakemail Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cakemail IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cakemail digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cakemail Technographics
Cakemail is a Professional Services organization based in Canada,
with around 20 employees and annual revenues of $2.0 million.
Cakemail operates a diverse technology stack with applications such as
FreshBooks, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cakemail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FreshBooks, Olark and Google.
Cakemail recently adopted applications including
PostHog in 2023, Zendesk Service in 2022 and PartnerStack PRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cakemail’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cakemail’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cakemail technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.