Lenoir, 28645, NC,
United States
Caldwell County, NC Technographics
Caldwell County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caldwell County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Caldwell County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caldwell County, NC has purchased the following applications: Quicken Personal Finance & Money Management for ERP Financial in 2018, Paycor Recruiting for Recruiting in 2015, Tableau for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caldwell County, NC is running and its propensity to invest more and deepen its relationship with Quicken , Paycor , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caldwell County, NC revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caldwell County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caldwell County, NC Tech Stack and Enterprise Applications
Caldwell County, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quicken | Legacy | Quicken Personal Finance & Money Management | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Caldwell County, NC implemented Quicken Personal Finance & Money Management. Caldwell County deployed Quicken Personal Finance & Money Management as an ERP Financial solution to support county accounting functions across the finance office and energy assistance programs.
Implementation was configured to support fund accounting and account management, with staff using Quicken to manage donated funds and to maintain balances in purchase order subsidiaries. The system was used to record and reconcile daily bank deposits and to process payment requests for energy assistance programs including LIEAP, CIP, Work First, and LIHEAP.
Operational coverage is centered on the county finance team in Lenoir, NC, with day to day execution by roles such as Accounting Technician II. Business functions impacted include program payment processing, procurement bookkeeping and purchase order maintenance, bank reconciliation, and vehicle fleet cost tracking, indicating use of the application for routine municipal financial operations.
Governance and workflow implementation emphasized transaction level controls and operational procedures, for example completing purchase orders, maintaining PO subsidiary balances, managing donated accounts through Quicken, and completing daily deposits. The deployment reflects a focused ERP Financial use case for county government financial administration rather than a broad multi enterprise consolidation.
|
Caldwell County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Recruiting | Recruiting | HCM | n/a | 2015 | 2015 |
In 2015, Caldwell County, NC deployed Paycor Recruiting to centralize its public job postings and applicant management. The county uses Paycor Recruiting on their website to publish current job postings and capture candidate applications directly through its careers page. Paycor Recruiting provides core Recruiting capabilities including job posting management, applicant tracking, candidate workflow orchestration, and requisition management.
Deployment covers countywide HR and talent acquisition functions across departments, supporting public sector hiring workflows and compliance documentation. Configuration emphasized job posting integration with the county careers page, configurable application forms, automated screening stages, and access controls for HR staff and hiring managers. Governance incorporated standardized requisition approval flows and staged candidate disposition to align hiring operations with county personnel policies.
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Caldwell County, NC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2010 | 2010 |
In 2010, Caldwell County, NC implemented Tableau as its Analytics and BI application to support county health program reporting and case management. The initial deployment targeted the Caldwell County Government Health Department, where case managers for high risk pregnancies and an interdisciplinary team of Social Workers and Nurses relied on metric-driven workflows to manage caseloads.
Tableau was configured to provide interactive dashboards, scheduled reporting, self-service visualizations and data blending consistent with Analytics and BI platforms. The implementation consolidated case-level metrics and psycho-social assessment tracking by ingesting Excel exports and operational records from Service Now, enabling unified views of caseloads, contact frequency and program indicators. Tableau dashboards were used alongside Excel for ad hoc analysis and reporting by Case Managers and program coordinators.
Operational coverage focused on the Health Department Case Management function, supporting Social Worker II level staff carrying continuous caseloads of approximately 30 to 50 patients per month, and program staff who co-teach parenting classes. Governance centered on metric-driven reporting cadence and workflow alignment to weekly to monthly in-person contact schedules, embedding Tableau into interdisciplinary oversight and routine program reviews.
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Caldwell County, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
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Caldwell County, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2010 | 2010 |
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Caldwell County, NC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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Caldwell County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Caldwell County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Payroll | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by Caldwell County, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-07 | Caldwell County, NC | Evaluated | Paychex | Paychex Flex | Payroll | HCM |