Chicago, 60606, IL,
United States
Call One, Incorporated Technographics
Call One, Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Call One, Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Call One, Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Call One, Incorporated has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Call One, Incorporated is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Call One, Incorporated revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Call One, Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Call One, Incorporated Tech Stack and Enterprise Applications
Call One, Incorporated ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Call One, Incorporated deployed Oracle NetSuite ERP as its cloud ERP Financial platform to centralize transactional accounting and billing for its United States operations. The implementation focused on establishing a single instance of core financial management to support general ledger, accounts payable, accounts receivable, billing and revenue management, and cash management for a 300 employee communications firm.
Configuration and automation work included standard ERP Financial workflows for period close, invoice processing, and billing orchestration, alongside order management capabilities to link sales orders to financial entries. Software engineers at Call One custom coded ecommerce themes and extensions using JavaScript and Node.js to ensure seamless compatibility with Oracle NetSuite ERP, enabling automated transfer of order, customer, and payment data between the storefront and the ERP.
Integration efforts emphasized API based connectors and scripted middleware to synchronize master data and transactional events between the ecommerce layer and Oracle NetSuite ERP, supporting finance, ecommerce, IT, and sales teams. Operational coverage was centered on US business units and consolidated financial reporting across corporate functions.
Governance and process changes established approval workflows and configuration controls within Oracle NetSuite ERP, and internal engineering resources proposed cost saving strategies and supported technology transitions to align ecommerce engineering with the ERP architecture.
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Call One, Incorporated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Call One, Incorporated implemented Zoom. The deployment places Zoom on the company website to deliver Audio Video and Web Conferencing capabilities for customer-facing interactions and internal collaboration, establishing Zoom as the primary web conferencing application in this configuration.
The implementation exposes core Zoom functionality including scheduled meetings, live video, screen sharing, webinar sessions, and recording capture, consistent with Audio Video and Web Conferencing use cases. Configuration centers on embedding meeting access and join workflows into web pages, and on user provisioning and host privilege management for staff who run customer sessions.
Operational scope covers sales enablement, customer support, product demonstrations, and remote training across Call One, Incorporated, administered through centralized IT and communications controls. Governance emphasizes account administration, host role assignment, and public meeting access workflows embedded in the site, aligning conferencing controls with existing business communication processes.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration, Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Call One, Incorporated Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Call One, Incorporated implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for customer-facing forms and agreements. The deployment centers on web-based signature collection, positioning DocuSign eSignature as the primary Digital Signing mechanism embedded within online workflows.
The implementation leverages standard DocuSign eSignature capabilities, including reusable signing templates, in-browser signing ceremonies, signer authentication options, and structured signing workflows to route and capture approvals. Configuration emphasis reflects typical Digital Signing functional needs, such as branded signing pages, conditional fields, and automated signature sequencing.
Technically the solution is integrated into Call Ones website front-end and web application flows to present the signing ceremony and record completion receipts, creating an online audit trail and certificate of completion for each transaction. The integration model aligns with common Digital Signing architectures that embed signing experiences into customer interaction points, while persisting signed artifacts and event logs for downstream access.
Operational ownership for the DocuSign eSignature deployment is centered on customer-facing channels, with template and workflow configuration overseen by teams responsible for contracts and order capture. Governance considerations focus on signature authentication, auditability, and template standardization to ensure consistent capture of consent across web-based customer interactions.
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Call One, Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Call One, Incorporated ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Call One, Incorporated PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Call One, Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Call One, Incorporated CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Call One, Incorporated
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President & CFO | CXO | Finance | ||||
| Director of Finance and Accounting | Director | Finance | ||||
| Billing Manager | Manager | Finance |
Apps Being Evaluated by Call One, Incorporated Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-23 | Call One, Incorporated | Evaluated | AspenTech | Aspen Canopy | Food and Beverage ERP | ERP Services and Operations |
| 2026-06-23 | Call One, Incorporated | Evaluated | AspenTech | Aspen HYSYS | Process Simulation | PLM and Engineering |
| 2024-08-02 | Call One, Incorporated | Evaluated | Oracle | Oracle NetSuite ERP | ERP Financial | ERP |