Atlanta, 30341, GA,
United States
Call2Recycle Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Call2Recycle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Call2Recycle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Call2Recycle has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, Microsoft Power BI for Analytics and BI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Call2Recycle is running and its propensity to invest more and deepen its relationship with Microsoft , Visa , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Call2Recycle revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Call2Recycle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | EFOQUS | 2020 | 2020 |
In 2020, Call2Recycle implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform with EFOQUS engaged for the deployment. The implementation established Microsoft Dynamics 365 Business Central as the system of record for core finance operations and month end close workflows.
Configuration centered on General Ledger control and month end close routines, accounts payable and accounts receivable processing, bank reconciliation, fixed assets accounting, intercompany reconciliation, and expense report reconciliation. Month end procedures were formalized in Microsoft Dynamics 365 Business Central to support reconciliations of balance sheet accounts, posting of journal entries for auto debits, upload of month end journal entries driven from an Excel workbook, and G/L account analysis.
The Dynamics 365 Business Central footprint was integrated with tax and license automation tools, explicitly Avalara License Management software, AvaTax, and Avalara CertCapture to manage tax account registrations and business licenses. Operational coverage emphasized finance and accounting functions, including support for preparation of the 990 tax return, providing expense analysis to departmental leads, correcting customer invoices, and consolidating G/L data for budget preparation, with day to day support for a Staff Accountant and senior accounting roles.
Process governance included a defined month end cadence targeting completion of reconciliations and review by the fourth business day of the month, scripted upload of journal entries from a controlling workbook, and structured responsibilities for bank, investment, and intercompany reconciliations. The implementation narrative reflects an ERP Financial deployment focused on centralizing accounting workflows, integrating tax/license automation, and formalizing month end control and reporting processes.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Tax Management | ERP Financial Management |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | EFOQUS | 2020 | 2021 |
In 2020, Call2Recycle deployed Microsoft Power BI as part of a broader Microsoft Power Platform adoption to centralize operational reporting. Microsoft Power BI, classified under Analytics and BI, was positioned to provide real-time dashboards and self service visualizations that unify metrics for operations, finance, services, sales, and executive leadership.
The implementation included building centralized data models and role based dashboards in Microsoft Power BI, while Power Automate and Power Apps were used to automate processes and surface transactional data. Call2Recycle engaged EFOQUS to extend Dynamics 365 Business Central and Dynamics 365 Sales with Power Platform components, enabling automated provisioning flows for programs such as the e-bike customer onboarding process.
Microsoft Power BI was integrated with Dynamics 365 Business Central and Dynamics 365 Sales to ingest financial, customer and operational data, creating a single source for reporting and alerts. The deployment provided operational coverage across customer support, regional program managers, operations teams managing material collection and fulfillment, and senior leadership monitoring organizational health.
Governance shifted from a gatekeeper model to distributed access, with curated Power BI reports and dashboards enabling self service metrics consumption and faster incident response. Process automation with Power Automate reduced manual handoffs for customer onboarding and billing workflows and standardized data flows into Business Central for predictable transaction processing.
Explicit outcomes from the implemented solution included measurable time savings on core processes, with invoicing reduced by 10 hours per month, banking activities by 8 hours, and vendor invoice approvals by 12 hours, and an approximate $25,000 annual reduction in fees, licenses and hardware support. The organization reports improved traceability and the ability to support new customer requirements, leveraging Microsoft Power BI and the broader Analytics and BI capabilities to scale reporting and operational oversight.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2021 |
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Robotic Process Automation | PaaS |
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2020 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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